Todd Maddox Reveals How PTC’s Vuforia Expert Capture Speeds Time to Productivity While Reducing Training Costs

The brain science of learning suggests that the most effective workforce training tools engage the worker in a way that directly and naturally maps onto the relevant learning and memory systems in the brain.

PTC’s Vuforia Expert Capture uses augmented reality technology to meet these needs by curating subject matter experts’ knowledge and presenting that information to workers in a way that minimizes cognitive load while simultaneously engaging experiential and behavioral skills learning systems in the brain.

This speeds time to productivity, trains subject matter and behavioral skills expertise, all while reducing training costs. To describe how this works, I’ve recently written a Market Milestone describing the brain science and use cases that Expert Capture is best suited for. To access this report, which has been licensed by PTC, at no cost, please visit https://www.ptc.com/en/resources/ar/report/brain-science-behind-augmented-reality

Press Release: Amalgam Insights’ Tom Petrocelli: Service Mesh Market Continues to Grow

FOR IMMEDIATE RELEASE

 

For more information:

​Steve Friedberg

​MMI Communications for Amalgam Insights

​484.550.2900

steve@amalgaminsights.com

AMALGAM INSIGHTS: Service mesh market continues to grow, even as “the market is not as mature as the technology”

New research report finds while service mesh is “a required part of a system based on microservices,” platform battle causes “conflict and confusion”

BOSTON, May 15, 2019 — A new SmartListMarketGuide™ from industry analysts Amalgam Insights finds that the market for service mesh technologies and products is still evolving, saying service mesh increasingly represents a required part of a system based on microservices and is likely to be as standard as a web server in an Internet application.

Research Fellow Tom Petrocelli reports, “As is often the case with a developing market, there is an abundance of vendors, open source projects, and other resources available to system architects looking to implement a service mesh in a microservices architecture.” His new SmartList Market Guide complements Amalgam Insights’ “Service Mesh Primer,” which was issued last month.

Service mesh has become more important to companies seeking to modernize their IT infrastructure. Petrocelli notes that service mesh is highly scalable, resilient, and easier to update minimizing the amount of processing affected by a system failure and allowing for systems to scale up without losing resiliency. It also costs less to scale since microservices make better use of unused system capacity.

But the report cites an ongoing “unfortunate rivalry” between the Istio and Linkerd platforms. Companies like IBM, Red Hat, Google and Lyft are supporting Istio, with the Linux Foundation’s CNCF leading open source development efforts for Linkerd, which is championed by Buoyant and Envoy. Petrocelli says while neither side is currently winning the fight, Istio’s alignment with major organizations “is causing supporting vendors to pour resources into Istio/Envoy which practically ensures that Istio/Envoy will succeed. The concern that Amalgam Insights has with this arrangement is that the control plane (Istio) is not open governance. This calls into question its future independence.”

Petrocelli concludes that “the ongoing Istio versus Linkerd debate will act as a drag on the market. It introduces unnecessary conflict, confusion, and distraction. Not only is this unfortunate but unnecessary. There is plenty of headroom for many vendors and approaches.” Nevertheless, he says emerging innovations like a service mesh orchestrator “will be especially important for multi-cloud and hybrid environments that may be running service meshes with different technology.”

Companies prominently mentioned in the report include NGINX and Aspen Mesh, which are now part of Vamp, F5, Solo IO, Buoyant, A10, Red Hat, HashiCorp and IBM.

Petrocelli’s report is available for download at no charge for one week at www.amalgaminsights.com; after that, it will be available for individual license for $500 after that, with vendor licensing available.

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About Amalgam Insights

Amalgam Insights (www.amalgaminsights.com) is a community of visionaries focused on maximizing the business outcomes of technology. We focus on the trends, findings, and strategies that translate leading data, cognitive, and coding technologies into professional value.

Tactically, AI focuses on the following practices that augment and increase the value of technology: Technology Expense Management, IT Financial Management, FinOps, Enterprise Performance Management, DevOps, Blockchain, Open Source Development, Enterprise Training and Learning Development, and Data Science and Machine Learning.

How Red Hat Runs

This past week at Red Hat Summit 2019 (May 7 – 9 2019) has been exhausting. It’s not an overstatement to say that they run analysts ragged at their events, but that’s not why the conference made me tired. It was the sheer energy of the show, the kind of energy that keeps you running with no sleep for three days straight. That energy came from two sources – excitement and fear.

Two announcements, in particular, generated joy amongst the devoted Red Hat fans. The first was the announcement of Red Hat Enterprise Linux version 8, better known as RHEL8. RHEL is the granddaddy of all major Linux distributions for the data center. RHEL8, however, doesn’t seem all that old. As well as all the typical enhancements to the kernel and other parts of the distro, Red Hat has added two killer features to RHEL.

The first, the web console, is a real winner. It provides a secure browser-based system to manage all the features of Linux that one typically needs a command line on the server to perform. Now, using Telnet or SSH to log in to a remote box and do a few adjustments is no big deal when you have a small number of machines, physical or virtual, in a data center. When there are thousands of machines to care for, this is too cumbersome. With web console plus Red Hat Satellite, the same type of system maintenance is much more efficient. It even has a terminal built in if the command line is the only option. I predict that the web console will be an especially useful asset to new sysadmins who have yet to learn the intricacies of the Linux command line (or just don’t want to).

The new image builder is also going to be a big help for DevOps teams. Image builder uses a point and click interface to build images of software stacks, based on RHEL of course, that can be instantiated over and over. Creating consistent environments for developers and testing is a major pain for DevOps teams. The ability to quickly and easily create and deploy images will take away a major impediment to smooth DevOps pipelines.

The second announcement that gained a lot of attention was the impending GA of OpenShift 4 represents a major change in the Red Hat container platform. It incorporates all the container automation goodness that Red Hat acquired from CoreOS, especially the operator framework. Operators are key to automating container clusters, something that is desperately needed for large scale production clusters. While Kubernetes has added a lot of features to help with some automation tasks, such as autoscaling, that’s not nearly enough for managing clusters at hyperscale or across hybrid clouds. Operators are a step in that direction, especially as Red Hat makes it easier to use Operators.

Speaking of OpenShift, Satya Nadella, CEO of Microsoft appeared on the mainstage to help announce Azure Red Hat OpenShift. This would have been considered a mortal sin at pre-Nadella Microsoft and highlights the acceptance of Linux and open source at the Windows farm. Azure Red Hat OpenShift is an implementation of OpenShift as a native Azure service. This matters a lot to those serious about multi-cloud deployments. Software that is not a native service for a cloud service provider do not have the integrations for billing, management, and especially set up that native services do. That makes them second class citizens in the cloud ecosystem. Azure Red Hat OpenShift elevates the platform to first-class status in the Azure environment.

Now for the fear. Although Red Hat went to considerable lengths to address the “blue elephant in the room”, to the point of bringing Ginny Rometty, IBM CEO on stage, the unease around the acquisition by IBM was palpable amongst Red Hat customers. Many that I spoke to were clearly afraid that IBM would ruin Red Hat. Rometty, of course, insisted that was not the case, going so far as to say that she “didn’t spend $34B on Red Hat to destroy them.”

That was cold comfort to Red Hat partners and customers who have seen tech mergers start with the best intentions and end in disaster. Many attendees I spoke drew parallels with the Oracle acquisition of Sun. Sun was, in fact, the Red Hat of its time – innovative, nimble, and with fierce loyalists amongst the technical staff. While products created by Sun still exist today, especially Java and MySQL, the essence of Sun was ruined in the acquisition. That is a giant cloud hanging over the IBM-Red Hat deal. For all the advantages that this deal brings to both companies and the open source community, the potential for a train wreck exists and that is a source of angst in the Red Hat and open source world.

In 2019, Red Hat is looking good and may have a great future. Or it is on the brink of disaster. The path they will take now depends on IBM. If IBM leaves them alone, it may turn out to be an amazing deal and the capstone of Rometty and Jim Whitehurst’s careers. If IBM allows internal bureaucracy and politics to change the current plan for Red Hat, it will be Sun version 2. Otherwise, it is expected that Red Hat will continue to make open source enterprise-friendly and drive open source communities. That would be very nice indeed.

Perspectives 2019: The 20th Anniversary of Skillsoft and Todd’s Top Takeaways!

On April 15 – 17, 2019, I attended Skillsoft’s Perspectives 2019 in Orlando, Florida. Last year was spectacular, and I was not sure if Skillsoft could outdo last year, but they did!

The conference opened with a keynote from the Executive Chairman, Ron Hovsepian, who reminded the audience that this was Skillsoft’s 20th Anniversary as a company. He also discussed the significant progress made in the last year including expansion of Skillsoft’s Aspire Learning Journeys in the Technology, Developer and Certification Solutions, mobile experiences for Skillsoft Compliance, expanded localization,  Business Skills development, and much more. Ron also defined an aggressive roadmap for the coming year. This was followed by two interesting panel discussions with customers and was topped off by a fascinating presentation by Daniel Pink on the influence of time and mood on judgment, decision-making and performance. I am writing this in the morning, while my “analytic” mind is at its best!

I attended a number of presentations, client panels and had several one-off conversations with customers. One-off conversations with customers are always my favorite. Customers don’t pull any punches! I had a number of one-on-one meetings with Skillsoft executives. I really enjoy the one-on-one meetings because I enjoy seeing the genuine passion and excitement that Skillsoft’s executives display. To me this is one of the major strengths of Skillsoft. Their leadership is “down to earth”, they are passionate about their mission, and they are eager to meet, and exceed, their goals. Thanks to Heide Abelli, Mike Hendrickson, Tara O’Sullivan, Norm Ford, and Mark Onisk for taking time out of their busy schedules to meet with me, and thanks to the ever diligent, Tom Francoeur for keeping the trains running on time.

There were many announcements at Perspectives, and I could provide a list in the blog, but instead, I would like to highlight the topics that I found most interesting. Acknowledging up front that these topics reflect my personal biases, here goes.

The Importance of People (aka Soft) Skills Continues to Grow and is Reflected in Skillsoft’s Offering

People (aka soft) skills are behavioral skills. They are about what we do, how we do it and our intent. It is one thing to know “what” to do, but something completely different (and mediated by distinct learning systems in the brain) to know “how” to do it. People skills include showing empathy, effective communication, listening, collaboration, embracing diversity, and being inclusive.

Simply put, Skillsoft “gets it”. Skillsoft has been following the workplace research showing the importance of people skills and are listening to their clients about the importance of people skills in their workplace. Skillsoft emphasizes people skills training in all of their content areas. Sure, people skills are critical in leadership development, and Skillsoft’s Leadership Development Program emphasizes people skills, but people skills are also central in Skillsoft’s Technology and Development offerings, in Compliance, and in Digital Skills to name a few. [As an aside, if you have not met Ken who is featured in Skillsoft’s harassment awareness training content, get a demo! The subtleties of harassment and the relevant people skills that you will learn from Ken and the rest are memorable.]

The modern workplace needs to develop the “T-shaped” employee. This employee has depth of knowledge (the vertical segment of the T), but also has breadth of knowledge (the horizontal piece). It is one thing to receive effective training and depth of knowledge in data science or DevOps. It is another to simultaneously receive people skills training on effective communication, collaboration or team building. This is a critically important combination that can make the difference between an organization with a positive workplace environment and an efficient software development lifecycle, and an organization that is dysfunctional. Skillsoft is committed to emphasizing people skills in all of their offerings.

A Partnership with IBM Watson and the Promise of Personalized Learning

Ron Hovsepian announced a partnership between Skillsoft and IBM Watson Talent. This is an exciting development and one that will be groundbreaking for a number of reasons. First, talent assessment, which has generally been restricted to employee recruitment, can add significant value in Learning and Development. In fact, I make this case in a recent report entitled “Assessment in Talent and Human Capital Management: A Psychological Science Evaluation” (available upon request). Talent assessment can facilitate the identification of strengths and weaknesses in a candidate and can be used to curate personalize learning paths.

Second, by leveraging the power of IBM Watson Talent, career paths can be recommended to employees in an objective manner. As those of you who have read Sheryl Sandberg’s “Lean In”, or know Brene Brown, and others work, you know that (on average) women are much less likely to pursue careers or apply for jobs if they believe that they fulfill 60% of the qualifications, whereas men are likely to pursue the career or job with the same qualifications. IBM Watson Talent can neutralize these biases by applying a fixed recommendation criterion regardless of gender. Women and men with equivalent skill sets will be “tapped on the shoulder” to pursue promotions or to pursue new career paths. This will level the playing field and democratize learning.

Finally, the “big data” that will be generated from the partnership between Skillsoft and IBM Watson Talent can be analyzed and explored in a number of ways. More than likely these data will suggest new and emerging career and learning paths that have not been considered. It will uncover overlap and relationships between career aspirations that were previously thought of as non-overlapping, but that may in actuality overlap in interesting ways. The Talent, Career and Learning landscapes that will emerge from analysis of these large data sets will be exciting to explore.

Skillsoft’s Aspire: Meeting Employee’s Desire for Continuous Learning and Employer’s Desire to Retain Talent

Skillsoft has been developing Aspire Learning Journeys at a rapid pace. Organizations desperately need to retain talent. Too often talented employees leave a job because they see no avenue for enhancing their capabilities. When talent leaves, employers must find new high-quality talent and start from scratch. Skillsoft’s Aspire Learning Paths address these needs by offering a sequenced path of instruction, training and credentials that allow employees to aspire to new heights and allow employers to keep talent.

If you are a data analyst with expertise in spreadsheets and typically work with siloed data sources, but want to aspire to become a data scientist, then Skillsoft’s Aspire is for you. If you are an employer with a talented data analyst in your organization and you want to make sure to keep them by suggesting that they “aspire” toward being a data scientist, then Skillsoft’s Aspire is for you. Aspire offers a combination of course, multimodal content, hands-on practice labs, and certification preparation and assessment that can take a learner along the journey from data analyst to data wrangler, to data ops and finally to data science. Aspire learning journeys in cybersecurity, cloud computing, software development, and many other areas have been developed, with many more in the works. With the cost of a University education skyrocketing, and employers finding value in upskilling their current employees, I fully expect Aspire to continue its grow in its reach.

Closing Remarks

Skillsoft is a leader in developing and delivering engaging learning content that drives business impact for businesses and organizations across the globe and in nearly every industry. Check it out yourself by requesting a demo of the Leadership Development program or the Harassment Training content. It is high-quality, well-designed, engaging and compelling. Content delivery is solid. Percipio’s multi-modal “watch”, “read”, “listen” delivery offers learners choice, and the 24/7 access on any platform approach is a must. The new “practice” offering in Percipio is an exciting addition as well. As with any offering more work could be done and optimized delivery that effectively engages the task appropriate learning systems in the brain is a work in progress. The ultimate goal of any L&D platform is to speed initial learning, enhance long-term retention, and prime the learner for behavior change. Although no platform meets all of these goals, Skillsoft is working hard and has their eye on the prize.

Skillsoft’s progress in the last year is impressive, and the roadmap for the coming year is ambitious. I look forward to following Skillsoft on its journey toward excellence, and to talking with the Skillsoft team over the coming months. Most importantly, I look forward to Perspective 2020. Perspectives 2019 will be hard to beat–then again, that is what I said last year.

Amalgam Insights Publishes Highly Anticipated SmartList on Service Mesh and Microservices Management

Amalgam Insights has just published my highly anticipated SmartList Market Guide on Service Mesh. It is currently available this week at no cost as we prepare for KubeCon and CloudNativeCon Europe 2019 where I’ll be attending.

Before you go to the event, get prepared by catching up on the key strategies, trends, and vendors associated with microservices and service mesh. For instance, consider how the Service Mesh market is currently constructed.

To get a deep dive on this figure regarding the three key sectors of the Service Mesh market, gain insights describing the current State of the Market for service mesh, and learn where key vendors and products including Istio, Linkerd, A10, Amazon, Aspen Mesh, Buoyant, Google, Hashicorp, IBM, NGINX, Red Hat, Solo.io, Vamp, and more fit into today’s microservices management environment, download my report today.

Data Science and Machine Learning News Roundup, April 2019

On a monthly basis, I will be rounding up key news associated with the Data Science Platforms space for Amalgam Insights. Companies covered will include: Alteryx, Amazon, Anaconda, Cambridge Semantics, Cloudera, Databricks, Dataiku, DataRobot, Datawatch, Domino, Elastic, Google, H2O.ai, IBM, Immuta, Informatica, KNIME, MathWorks, Microsoft, Oracle, Paxata, RapidMiner, SAP, SAS, Tableau, Talend, Teradata, TIBCO, Trifacta, TROVE.

Alteryx Acquires ClearStory Data to Accelerate Innovation in Data Science and Analytics

Alteryx acquired ClearStory Data, an analytics solution for complex and unstructured data with a focus on automating Big Data profiling, discovery, and data modeling.  This acquisition reflects Alteryx’s interest in expanding its native capabilities to include more in-house data visualization tools. ClearStory Data provides a visual focus on data prep, blending, and dashboarding with their Interactive Storyboards that partners with Alteryx’s ongoing augmentation of internal visualization capabilities throughout the workflow such as Visualytics.

Dataiku Announces the Release of Dataiku Lite Edition

Dataiku released two new versions of its machine learning platform, Dataiku Free and Dataiku Lite, targeted towards small and medium businesses. Dataiku Free will allow teams of up to three users to work together simultaneously; it is available both on-prem and on AWS and Azure. Dataiku Lite will provide support for Hadoop and job scheduling beyond the capabilities of Dataiku Free. Since Dataiku already partners with over 1000 small and medium businesses, creating versions of its existing platform more financially accessible to such organizations lowers a significant barrier to entry, and grooms smaller companies to grow their nascent data science practices within the Dataiku family.

DataRobot Celebrates One Billion Models Built on Its Cloud Platform

DataRobot announced that as of mid-April, its customers had built one billion models on its automatic machine learning program. Vice President of Product Management Phil Gurbacki noted that DataRobot customers build more than 2.5 million models per day. Given that the majority of models created are never successfully deployed – a common theme cited this month at both Enterprise Data World and at last week’s Open Data Science Conference – it seems likely that DataRobot customers don’t currently have one billion models operationalized. If the percentage of deployed models is significantly higher than the norm, though, this would certainly boost DataRobot in potential customers’ eyes, and serve to further legitimize AutoML software solutions as plausible options.

Microsoft, SAS, TIBCO Continue Investments in AI and Data Skills Training

Microsoft announced a new partnership with OpenClassrooms to train students for the AI job marketplace via online coursework and projects. Given an estimate that projects 30% of AI and data jobs will go unfilled by 2022, OpenClassrooms’ recruiting 1000 promising candidates seems like just the beginning of a much-needed effort to address the skills gap.

SAS provided more details on the AI education initiatives they announced last month. First, they launched SAS Viya for Learners, which will allow academic institutions to access SAS AI and machine learning tools for free. A new SAS machine learning course and two new Coursera courses will provide access to SAS Viya for Learners to those wanting to learn AI skills without being affiliated with a traditional academic institution. SAS also expanded on the new certifications they plan to offer: three SAS specialist certifications in machine learning, natural language and computer vision, and forecasting and optimization. Classroom and online options for pursuing both of these certifications will be available.

Meanwhile, TIBCO continued expanding its partnerships with educational institutions in Asia to broaden analytics knowledge in the region. Most recently, it has augmented its existing partnership with Singapore Polytechnic to train 1000 students in analytics and IoT skillsets by 2020. Other analytics education partnerships TIBCO has announced in the last year include Yuan Ze University in Taiwan, Asia Pacific University of Technology and Innovation in Malaysia, and BINUS University in Indonesia.

The big picture: existing data science degree programs and machine learning and AI bootcamps are not providing a large enough volume of highly-skilled job candidates quickly enough to fill many of these data-centric positions. Expect to hear more about additional educational efforts forthcoming from data science, machine learning, and AI vendors.

Docker Enterprise 3.0 is the Docker We’ve Been Waiting For

For the past few years, one of the big questions in the software industry has been what direction Docker would take. Much of their unique intellectual property, such as Docker images, had been open sourced and many of their products have underperformed. Docker Swarm is an excellent example of a product that was too little too late. While loved by Docker customers I spoke with, Docker Swarm simply couldn’t surf the swell that is the Kubernetes wave.

With that in mind, Docker has been moving away from the commodity business of container infrastructure and reinventing itself as a developer tools company. With the upcoming Docker Enterprise 3.0, Docker will have taken an important step in becoming a developer automation and toolchain company.

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Quick AI Insights at #MSBuild in an Overstuffed Tech Event Week

We are in the midst of one of the most packed tech event weeks in recent memory. This week alone, Amalgam Insights is tracking *six* different events:

This means a lot of announcements this week that will be directly comparable. For instance, Google, Microsoft, Red Hat, SAP, and ServiceNow should all have a variety of meaty DevOps and platform access announcements. Google, Microsoft, SAP, and possibly IBM and ServiceNow should have interesting new AI announcements. ServiceNow and Red Hat will both undoubtedly be working to one-up each other when it comes to revolutionizing IT. We’ll be providing some insights and give you an idea of what to look forward to.

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How is Salesforce Taking on AI: a look at Einstein at Salesforce World Tour Boston

On April 3rd, Amalgam Insights attended Salesforce World Tour 2019 in Boston. Salesforce users may know this event as an opportunity to meet with their account managers and catch up with new functionalities and partners without having to fly to San Francisco and navigate through the colossus that is Dreamforce.

Salesforce also uses this tour as an opportunity to present analysts with the latest and greatest changes in their offerings. Amalgam Insights was interested both in learning more about Salesforce’s current positioning from a data perspective, including the vendor’s acquisition of Mulesoft as well as its progression in both the Einstein Analytics and Einstein Platform in providing value-added insights and artificial intelligence to Salesforce clients.

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Zoho Is Moving to Austin!

I recently attended Zoholics 2019 in Austin, Texas. It was quite an event. The conference opened with the big news that was Zoho is moving its headquarters to Austin! This made headline news on the front page of the Austin American Statesman, and Austin mayor, Steve Adler offered words of excitement and encouragement during his…

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