5 Predictions That Will Transform Corporate Training in 2018

Person participating in virtual reality simulation

At Amalgam Insights, we have been focused on the key 2018 trends that will change our ability to manage technology at scale. Tom Petrocelli provided his key Developer Operations and enterprise collaboration predictions for 2018 in mid-December. To continue that trend, Todd Maddox provides 5 key predictions that will shape enterprise learning in 2018 as markets reach new heights, corporate training embraces new scientific principles, and retention replaces compliance as a key training driver.

  1. VR/AR Enterprise Application Budget to Surpass $1 Billion in 2018
  2. eLearning (Computer-Based Training) Market to Approach $180 billion in 2018
  3. Commercial Training Sector to Embrace Neuroscience of Optimized Learning
  4. Continued Exponential Growth of Artificial Intelligence (AI) as a Driving Force Behind the User Interface (UI)
  5. Training for Retention: The Rule, Not the Exception in 2018
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Calero Flexes PE Muscle in Acquiring TEM Stalwart Comview

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On December 29th, 2017, Calero Software acquired Comview, an experienced telecom expense management and call accounting software and services provider. Financial terms were not disclosed. From Amalgam’s perspective, this acquisition is important in demonstrating the plans of Calero under its new ownership, Riverside Partners, and in establishing Comview’s role in the Technology Expense Management market. With this acquisition, all Comview personnel other than Founder John Perri are expected to move to Calero. Calero has committed to supporting Comview’s solution for the immediate future. Comview is expected to run as “a Calero company” with independent development and operations in the short term.

Overall, Amalgam is bullish on this acquisition as it combines the strengths of a veteran TEM provider, Comview, with strong customer service and an integrated platform with the scale and breadth of Calero’s capabilities.

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Dual Learning Systems in the Brain: Implications for Corporate Training

Effective training is critical in all business sectors. In 2017, over $360 billion was spent on training worldwide, with over $160 billion spent in the U.S. alone. Given the ever-changing nature of the corporate landscape, as new technologies are introduced (e.g., AI) or upgraded (e.g., constant software upgrades), and as new challenges arise (e.g., sexual harassment in the workplace) corporate training must evolve to meet the growing need.
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The Enterprise Opportunity in Apple’s Slowdown

From Pixabay


On December 28th, Apple released a statement regarding the fact that it was planning to lower the battery replacement costs for Apple 6s and 7s from $79 to $29 as a followup to a December 20th statement made to Techcrunch in which Apple described how it was slowing down iPhone 6s and 7s. This piece provides guidance to enterprise IT, mobility, and procurement managers on what this issue is and how to take full advantage of this situation to improve your enterprise mobility environment.

Recommended Audience: CIO, Chief Procurement Officer, IT Procurement Directors and Managers, Mobility Directors and Managers, Telecom Directors and Managers, IT Service Desk Directors and Managers

Vendors Mentioned: Apple, Samsung, Huawei, Calero, DMI, DXC, Ezwim, G Squared Wireless, Honeywell, IBM, Intratem, MDSL, MOBI, Mobichord, MobilSense, Mobile Solutions, NetPlus, Network Control, One Source Communications, Peak-Ryzex, RadiusPoint, Stratix, Tangoe, vCom Solutions, Visage, Vox Mobile, Wireless Analytics

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Hyoun Park Discusses Cloud Pricing on CIO.com

Money Bubbles in the Clouds

On CIO.com, analyst Hyoun Park discusses recent cloud pricing changes by Oracle, Amazon, and Google in context of understanding who is actually providing the cheapest cloud. In this blog, Park posits that Oracle’s new Universal Credits for IaaS and PaaS usage are fundamentally different from the traditional pricing models for cloud and shows that the enterprise cloud is coming of age.

One of Park’s assertions is that the most granular pricing may not be the cheapest because the complexity of detailed pricing prevents companies from optimizing their costs. Will this trend affect your cloud costs?

To learn more, click through to CIO.com and read this article: “Is the cheapest cloud pricing flexible or granular?”

Also, join Hyoun’s webinar to learn more about managing cloud costs on BrightTALK: Cloud Service Management: Managing Cost, Resources, and Security

W. Todd Maddox Speaks On Virtual Reality and Sexual Harassment Training in Forbes

Recently, Amalgam Analyst W. Todd Maddox was interviewed on Forbes for his innovative take on the potential use of virtual reality in improving training for sexual harassment

In speaking with CBS News analyst Larry Magid, Maddox points out the experiential and emotional gap in current soft skills and sexual harassment training modules and why unconscious bias is not being tested by traditional training methods.

To learn more and hear Todd’s interview, please click here to visit Forbes.com

Tom Petrocelli Introduces NoOps on InformationWeek

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In case you missed in, at re:invent Amazon launched a mind-numbing number of new services including managed Kubernetes service, more AWS Lambda extensions, Aurora Serverless, AWS Serverless Application Repository, and Amazon SageMaker.

Based on this, Amalgam Analyst Tom Petrocelli recently contributed a thought-provoking article on InformationWeek about how Amazon Web Services is working on killing off IT Ops and bringing in a new age of “NoOps.” For IT Ops, Winter is definitely coming.

Do you agree or disagree? Take a look at Tom’s POV and let us know what you think.

Click here to read Tom’s article: AWS Ignites Debate About the Death of IT Ops

What’s On Tap for 2018 from Tom Petrocelli

Tom Petrocelli, Amalgam Insights Research Fellow

As the year comes to a close, I have had the opportunity to reflect on what has transpired in 2017 and look ahead to 2018. Some of my recent thoughts on 2017 have been published in:

These articles provide a peek ahead at emerging 2018 trends.

In the two areas I cover, collaboration and DevOps/Developer Trends, I plan to continue to look at:
The continued transformation of the collaboration market. [Click to Tweet] I am expecting a “mass extinction event” of products in this space. That doesn’t mean the collaboration market will evaporate. Instead, I am looking for niche products that address specific collaboration segments to thrive while a handful of large collaboration players will consume the general market.
The emergence of NoOps, for No Operations, in the mid-market. [Click to Tweet] The Amazon push to serverless products is a bellwether of the upcoming move toward cloud vendor operations supplanting company IT sysops.
2018 will be the year of the container.[Click to Tweet] Containers have been growing in popularity over the past several years but 2018 will be the year when they become truly mass market. The growth in the ecosystem, especially the widespread availability of cloud Kubernetes services, will make containers more palatable to a wider market.
Integrated DevOps pipelines will make DevOps more efficient… if [Click to Tweet] we can get the politics out of IT.
Machine learning will continue to be integrated into developer tools [Click to Tweet] which, in turn, will make more complex coding and deployment jobs easier.

As you know, I joined Amalgam Insights in September. Amalgam Insights, or AI, is a full-service market analyst firm. I’d welcome the opportunity to learn more about what 2018 holds for you. Perhaps we can schedule a quick call in the next couple of weeks. Let me know what works best for you. As always, if I can provide any additional information about AI, I’d be happy to do so!

Thanks, and have a happy holiday season.

For more predictions on IT management at scale, check out Todd Maddox’s 5 Predictions That Will Transform Corporate Training.

Amazon SageMaker: A Key to Accelerating Enterprise Machine Learning Adoption

On November 29th, Amazon Web Services announced SageMaker, a managed machine language service that manages the authoring, model training, and hosting of algorithms and frameworks. These capabilities can be used by themselves, or as an end-to-end production pipeline.

SageMaker is currently available with a Free tier providing 250 hours of t2.medium notebook usage, 50 hours of m4.xlarge training usage, and 125 hours of m4.xlarge hosting usage for hosting for two months. After two months or for additional hours, the service is billed per instance, storage GB, and data transfer GB.

Amalgam Insights anticipates watching the adoption of SageMaker as it solves several basic problems in machine learning.

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