Todd Maddox Explains Why Extended Reality (xR) Technologies Will Disrupt Corporate L&D

Research Fellow Todd Maddox, Ph.D. has just published a new Analyst Insight: Leveraging Learning Science: Why Extended Reality (xR) is Poised to Disrupt Corporate Learning and Development.

In this Analyst Insight, Todd Maddox, Ph.D. provides guidance on why Augmented and Virtual Reality are set to disrupt corporate learning. This report focuses on a learning science evaluation of the potential for extended reality (xR) technologies to disrupt corporate L&D and show how xR technologies have the potential to improve the quality and quantity of training, to accelerate learning and enhance retention in all aspects of corporate learning to provide the following benefits:

  • Faster learning and stronger retention
  • Reduced training time
  • Time-effective, cost-effective and scalable training across a variety of hard skills, soft skills and situational awareness
  • Ability to train expensive, dangerous and rare situations in total safety and to expertise.
  • Improved understanding of the learning process through subjective, objective, attention, and engagement metrics built from xR Big Data.
  • More effective, efficient, and valuable learning environments.

To learn more about the key aspects of augmented and virtual reality that will change coporate learning environments, download this Analyst Insight, which is available at no cost through April 10th: Leveraging Learning Science: Why Extended Reality (xR) is Poised to Disrupt Corporate Learning and Development.

Allego’s Point-in-Time Video Feedback Trains People Skills in the Sales Brain

If you are in sales, you have likely heard stories similar to this on numerous occasions.

“I have been in sales for over a year now, and I just can’t seem to learn out to give an effective sales pitch. My sales manager tells me that my body language is off, and my verbal skills are unnatural and forced. I read all of the required sales training materials and I have even read other articles, books and blogs on the art of an effective pitch. My manager demonstrates how to give an effective pitch and I have watched many videos of others giving an effective pitch. I feel like I understand the material, but when I get in front of potential clients it doesn’t feel right, and they don’t react positively to me. I am at a loss and don’t know what to do…”

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The Brain Science View on Why Microlearning Is Misused & Misapplied in Enterprise Learning Environments

Microlearning is taking the Learning and Development world by storm. Although many incorrectly identify microlearning as simply short duration training sessions, leaders in the field define microlearning as an approach to training that focuses on conveying information about a single, specific idea. The goal is to isolate the idea that is to be trained and…

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Optimizing Leadership Training and Development by Leveraging Learning Science: A Brief Primer

Key Stakeholders: Chief Learning Officers, Chief Human Resource Officers, Learning and Development Directors and Managers, Corporate Trainers, Content and Learning Product Managers, Chief Executive Officer, C-suite, Managers Top Takeaways: If you want high-quality leadership at all levels of your organization then you need to provide employees with effective broad-based leadership training and development solutions. Optimized…

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Optimizing Sales Enablement and Sales Training by Leveraging Learning Science: A Brief Primer

Key Stakeholders: Chief Sales Officer, Sales Directors and Managers, Sales Operations Directors and Managers, Training Officers, Learning and Development Professionals

Top Takeaways: If you want an efficient sales team you need to provide them with the right tools and train them effectively. If you want sales enablement and training tools that are highly effective they need to be grounded in learning science – the marriage of psychology and brain science. Many sales teams and sales focused vendors have access to these tools. What is needed is an effective way to leverage these tools to maximum advantage. This is where learning science comes in. In this report, I briefly outline the learning science behind sales enablement, people skills training and situational awareness.

(Note: This report represents the first step in an ongoing research initiative focused on critically evaluating the effectiveness of sales enablement and sales training solutions on the market. My goal in this research is to critically evaluate and accurately reflect the current state of the sales enablement and sales training sector from the perspective of learning science.)

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Why Corporate Learning Solutions Ignore Brain Science and Create Corporate Adoption Gaps

Cognitive and Behavior Systems of Learning

Key Stakeholders: Chief Learning Officers, Chief Human Resource Officers, Learning and Development Directors and Managers, Corporate Trainers, Content and Learning Product Managers

Key Takeaways:

  • Learning & Development (L&D) vendors offer a number of amazing technologies but minimal, if any, scientifically-validated best practices to guide clients on what to use when. This is an oversight and one that can be remedied by leveraging learning science—the marriage of psychology and brain science.
  • Even the vendors beginning to embrace brain science stop at the prefrontal cortex, hippocampus, and medial temporal lobe structures that have evolved for hard skills learning. This is unacceptable as vendors effectively ignore people (aka soft) skills and the emotional aspects of learning that are mediated by different brain regions with distinct processing characteristics.
  • To close the adoption gap in learning technologies, L&D vendors must start to embrace all systems of learning in the brain, and customers must demand better guidance and scientifically-validated best practices.
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Will Starbucks Make A $40 Million Training Mistake? The Psychology and Brain Science of Effective Racial Bias Prevention Training

(Editor’s Note: Todd Maddox, Ph.D. has over 200 published articles, 10,000 citings, and $10 million in external research funding in his 25+ years in cognitive psychology. Maddox is available for interviews on this topic at info@amalgaminsights.com)

By now, I am sure you have heard about the incident at a Starbucks in Philadelphia, where two black men were arrested for waiting for a third man inside the store without purchasing any items. Starbucks CEO Kevin Johnson issued an immediate apology calling the arrests “reprehensible.” He’s gone further, meeting with the two men in person and apologizing, as well as saying that all U.S. Starbucks will be closed on May 29 for racial-bias education for its employees.
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Why Learning And Development Efforts Misuse Gamification (One-Size-Does-Not-Fit-All)

Approach-Avoidance

Recommended Audience: Chief Learning Officers, Chief Human Resources Officers, Learning and Development directors and managers, Corporate Trainers, Enterprise Librarians and Content Managers, Instructional Designers, Corporate Communications, Product Managers with a Content or Learning focus.

Key Takeaway: L&D-based gamification is ignoring major swathes of personality and human motivation, which prevents most current business approaches of gamification from being effective.

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Dual Learning Systems in the Brain: Implications for Corporate Training

Effective training is critical in all business sectors. In 2017, over $360 billion was spent on training worldwide, with over $160 billion spent in the U.S. alone. Given the ever-changing nature of the corporate landscape, as new technologies are introduced (e.g., AI) or upgraded (e.g., constant software upgrades), and as new challenges arise (e.g., sexual harassment in the workplace) corporate training must evolve to meet the growing need.
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How Does myTrailhead Excel and How Can Science Make myTrailhead Even Better

Astro, Einstein, and other Salesforce Trailhead characters
Salesforce’s Trailhead branding is both on-point and adorable.

Key Takeaways:

  • myTrailhead allows customized training content and incorporates useful motivational and performance testing tools.
  • myTrialhead could be enhanced by incorporating scientifically-validated best practices in training, which suggest that hard skills are best trained by a cognitive skill learning system in the brain and soft skills are best trained by a behavioral skill learning system in the brain
  • In its current implementation, myTrailhead is more nearly optimized for hard skill training, but is sub-optimal for soft skills training

Technology is progressing at an accelerating rate. Jobs are constantly being updated or redefined by, and with the help of technology. Employees are constantly being asked to learn new skills whether in the same job or in a new position. Constant training is the rule, not the exception, and training platforms must be built with this in mind.

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