The Second Half of 2019 Has Already Begun! Amalgam Insights Highlights

We’ve reached July 1, 2019. It has been an amazing first half of the year both for Amalgam Insights and the tech world in general! From our perspective, it has been a good half as we’ve written 53 blogs, published 13 reports, and grown bookings 66% over the second half of 2018. Special Thanks to our corporate clients for your financial support that allows us to continue being a voice for changing the future of technology.:

And this gives you an idea of the companies that align with our perspective of technology being more global, usable, efficient, and financially sustainable in the here and now.

It is easy to be overwhelmed by the sheer hype of tech news cycles, but the past few months have been part of a fundamental shift in the world of IT that seems to happen once a decade. However, our audience has shown broad interest in topics across data management, cloud management, the future of finance, the neuroscience of learning, and enterprise-grade data science over the last six months. Heres a quick summary of the topics that Amalgam’s audience found most compelling in the first half of this year.

Amalgam Insights’ Top 10 for the First Half of 2019

  1. The Death of Big Data and the Emergence of the Multi-Cloud Era – Author: Hyoun Park

    Just as we saw the emergence of the Internet as a powerful business enabler around 2000 and saw the rise of Big Data and Analytics in 2010, we now face the emergence of Multi-cloud replacing CapEx as a fundamental basis for tech this year as we enter the 2020s.Based on that, it was no surprise that The Death of Big Data and the Emergence of the Multi-Cloud Era has been the most popular piece on Amalgam Insights in the first half of 2019.

  2. Docker Enterprise 3.0 is the Docker We’ve Been Waiting For – Author: Tom Petrocelli

    DevOps Research Fellow Tom Petrocelli describes in this research piece how Docker has been moving away from the commodity business of container infrastructure and reinventing itself as a developer tools company. It provides context to the DevOps community on why Docker 3.0 addresses one of the largest problems in DevOps, today.

  3. Microsoft “Early Adopts” New ASC 606 Revenue Recognition Standard – Author: Hyoun Park

    This piece continues to provide guidance to companies on how businesses prepared for ASC 606 accounting and has been a starting point for some of you to ask us about the likes of Zuora, Aria, Oracle BRM, SAP Hybris Billing, Sage Intacct, FinancialForce, Flexera Software Monetization Platform, Gemalto On-Demand Subscription Manager, and other subscription business platforms.

  4. Analyst Insight: 7 Key Technology Expense Management Predictions for 2019 – Author: Hyoun Park

    This report, published at the beginning of this year, provides7 predictions to help financially-minded technology managers gain 30% savings on operational cloud, network, and telecom expenses while gaining the visibility and governance needed to responsibly manage digital change and technology as a competitive advantage. This report, which comes with free analyst inquiry time, served as a strategic kickstart for enterprise IT and procurement teams in 2019.

  5. Technical Guide: A Service Mesh Primer – Author: Author: Tom Petrocelli 

    This groundbreaking Amalgam Insights Technical Guide on the Service Mesh provides enterprise architects, CTOs, and developer teams with the guidance they need to understand the microservices architecture, service mesh architecture, and OSI model context necessary to conceptualize Service Mesh.

  6. 2019 Top 6 Trends in Learning & Development and Talent Management – Author: W. Todd Maddox Ph.D. 

    Our resident Neuroscientist of Technology, Todd Maddox, provided Chief Learning Officers and enterprise training organizations with a headstart to 2019 with this overview of the six major trends that Amalgam Insights’ research suggests will dominate the Learning & Development and Talent Management landscape including: the Impact of Psychology and Brain Science, AI and machine learning as innovation drivers, the Emphasis on Empathy, the need for Scenario-enhanced Microlearning, best practices for using immersive and augmented reality, and the Power of Personality.

  7. SmartList Market Guide on Service Mesh and Building Out Microservices Networking – Author: Tom Petrocelli

    This piece, a companion to the Technical Guide for Service Mesh, is a comprehensive guide to the roles that top technology vendors play in the world of microservices and service mesh in 2019 including their roles in Istio vs. Linkerd, modern microservice architecture considerations, and the three segments of the service mesh market: Control Plane, Data Plane, and Value-Add.

  8. Amazon Aurora Serverless vs. Oracle Autonomous Database: A Microcosm for The Future of IT – Author: Hyoun Park

    This research document continues to provide guidance on the fundamental decision that IT departments need to choose in the world of cloud. Ease-of-Use vs. Granular Management continues to be a key IT struggle as the need for business agility creates conflict between the need for speed of implementation and management vs. the demand for individualized and customized business model construction.

  9. Amazon Expands Toolkit of Machine Learning Services at AWS re:Invent – Author: Lynne Baer

    The interest for data science and machine learning analyst Lynne Baer’s piece on Amazon re:Invent was driven by the interest in Amazon Textract, a service that extracts text and data from scanned documents, without requiring manual data entry or custom code. The promise of Textract in providing Role-based Expert Enhancement by automating manual work continues to be of interest for our enterprise IT audience.

  10. The CLAIRE-ion Call at Informatica World 2019: AI Needs Managed Data and Data Management Needs AI – Author: Lynne BaerThis research note reflects the synergy between modern data management strategies and evolution of artificial intelligence and Amalgam Insights’ recommendations for the data managers, executives, and enterprises in the Informatica ecosystem trying to figure out what to do next in preparing for the exponentially expanding challenge of billions of daily interactions, billions of daily searches, billions of devices and sensors – combined with a shortage of over 800,000 data science professionals.

As you prepare for the second half of 2019, please keep a look out for our upcoming research and review any of our top pieces that have been influencing technology decisions for our subscribers and advisory clients over the first part of 2019. If you are seeking guidance on the Finance of Tech, the Neuroscience of Tech, or the current state of ITOps and DevOps, please send us a note at info@amalgaminsights.com to set up a discussion. We look forward to supporting a better future for managing technology with you.

Leveraging Psychology and Brain Science to Optimize Retention and Behavior Change

Amalgam Insights’ Learning Science Research Fellow Todd Maddox has recently published an Analyst Insight focused on exploring how psychology and brain science can inform learning practitioners and provide tools that optimize information retention and behavior change. The workplace is changing rapidly and the modern employee needs continuous learning of hard skills, people (aka soft) skills and situational awareness. Neuroscience reveals that each of these skill sets is mediated by a distinct learning system in the brain, each of which has its own unique operating characteristics. The modern employee expects learning in the flow of work, available 24/7 on any device, with engaging content and experience.

Maddox’ key finding was that Qstream’s mobile microlearning solution meets these challenges by delivering content in a way that engages the cognitive skills learning system in the brain during hard skills training, the behavioral skills learning in the brain during people skills training, and the emotional skills learning system in the brain during situational awareness training. The user experience engages employees through scenario-based challenges which stimulate critical thinking, gives real-time feedback, explains answers, supports personalized coaching, and delivers learning in minutes per day.

For a complementary copy of the complete report, vist the Qstream website at: https://info.qstream.com/leveraging-learning-science-how-qstreams-mobile-microlearning-solution-changes-behavior.

Qstream Leverages Science to Train Situational Awareness in the Sales Brain

Consider a sales managers all-too-common nightmare…

“I wake up in the middle of the night in a pool of sweat worried about my sales teams’ ability to “think on their feet” and to “read” the ever-changing sales landscape. They know the product in and out. I know I quiz them frequently. During role play they also perform well. However, to a person, when faced with an objection, time pressure, or a resistant client, they choke. It is as if they have forgotten everything that they know. I am at a loss for what to do.”

This is a problem in “situational awareness” and it is common in sales, and many other domains (e.g., healthcare). A sales professional with strong situational awareness has an almost intuitive feel for the current situation and has a very good idea of what is coming next. This individual always remains calm and can retrieve critical product information whether in a routine or non-routine situation (e.g., under time pressure). This individual knows how to act in any situation. They always put their best foot forward, and maximize the chances of a sale, regardless of the situation.

Please register or log into your Amalgam Insights Community account to read more.
Log In Register

Amalgam Insights Releases List of 2018’s Best Enablement Solution Vendors for “Building Better Sales Brains”

Optimized sales training requires three critical aspects; combining effective sales enablement, people skills, and situational awareness

July 31, 2018 08:30 ET | Source: Amalgam Insights

BOSTON, July 31, 2018 — It turns out that the traits common to the best salespeople aren’t necessarily innate; research indicates they can be scientifically coached to be top producers. A new report, issued today from Amalgam Insights, evaluates the technology vendors who are leading the industry in optimizing this kind of training.

Todd Maddox, the most-cited researcher in corporate learning and Learning Science Research Fellow at Amalgam Insights, authored this report. This research uniquely identifies learning science approaches of optimizing sales training, which Maddox says requires a combination of effective sales enablement, people skills, and situational awareness.

The companies recognized in this research are (in alphabetical order): Allego, Brainshark, CrossKnowledge, Gameffective, Highspot, JOYai, Lessonly, Mindtickle, Qstream, myTrailhead, Seismic, and Showpad.

“Companies are continually looking for a competitive edge; leveraging technology to develop a top-tier sales force is a key area for improvement,” Maddox says. “If you want sales enablement and training tools that are highly effective, they must be grounded in learning science – the marriage of psychology and brain science. Many sales teams and sales-focused vendors have access to these tools. What is needed is an effective way to leverage these tools to maximum advantage,” he added.

Maddox’s report notes that successful companies work to map sales processes to three distinct learning systems in the brain:

  • The cognitive skills learning system is about knowing facts (the “what”) and is directly linked to sales enablement;
  • The behavioral skills learning system is about behavior (the “how”) and is directly linked to people skills training; and
  • The emotional learning system, which is about “reading” people and situations (the “feel”) and is directly linked to situational awareness.

“When these three traits are combined, salespeople become far more effective in understanding both the tangible and intangible needs of their customers and can craft and deliver solutions that continually produce solid results for their companies,” Maddox said.

Maddox’s report, “2018’s Best Sales Enablement Solutions for Building Better Sales Brains,” is available for Sales VPs, Directors, and Managers at www.amalgaminsights.com.

About Amalgam Insights:
Amalgam Insights (www.amalgaminsights.com) is a consulting and strategy firm focused on the transformative value of Technology Consumption Management. AI believes that all businesses must fundamentally reimagine their approach to data, design, cognitive augmentation, pricing, and technology usage to remain competitive. AI provides marketing and strategic support to enterprises, vendors, and institutional investors for conducting due diligence in Technology Consumption Management.

For more information:
Hyoun Park
Amalgam Insights
hyoun@amalgaminsights.com
415.754.9686

Steve Friedberg
MMI Communications
steve@mmicomm.com
484.550.2900

The Learning Science of Situational Awareness and Patient Safety

An Interactive Webinar with Qstream CEO, Rich Lanchantin On Wednesday, July 17, 2018, Amalgam’s Learning Scientist and Research Fellow, Todd Maddox, Ph.D. and Qstream’s CEO, Rich Lanchantin conducted a live, interactive webinar focused on the critically important topic of situational awareness and patient safety. Achieving the highest quality in patient care requires a careful balance…

Please register or log into your Amalgam Insights Community account to read more.
Log In Register

Revealing the Learning Science for Improving IT Onboarding

Key Stakeholders: IT Managers, IT Directors, Chief Information Officers, Chief Technology Officers, Chief Digital Officers, IT Governance Managers, and IT Project and Portfolio Managers. Top Takeaways: Information technology is innovating at an amazing pace. These technologies hold the promise of increased effectiveness, efficiency and profits. Unfortunately, the training tools developed to onboard users are often…

Please register or log into your Amalgam Insights Community account to read more.
Log In Register

The Adoption Gap in Learning & Development: How Learning Science Can Bridge the Divide


Key Stakeholders: Chief Learning Officers, Chief Human Resource Officers, Learning and Development Directors and Managers, Corporate Trainers, Content and Learning Product Managers

Key Takeaways: L&D vendors offer a vast array of innovative functionality and technology for their clients. Unfortunately, clients are overwhelmed by the breadth of offerings and desire guidance on what technology to use when, all in the interest of increasing adoption and the effectiveness of learning. An extensive body of learning science research exists that should be leveraged to provide clients with the much-needed guidance. This approach will reduce the existing adoption gap and improve the performance.

Please register or log into your Amalgam Insights Community account to read more.
Log In Register

The Brain Science that Drives Corporate “Training for Retention”

Iterative Targeted Retention

Companies Mentioned: Axonify, Degreed, EdCast, Fivel, Grovo, Pathgather, Percipio, and Qstream

A recent study by Deloitte suggests that the #1 problem facing companies revolves around employee engagement, turnover, and the corporate culture, with 87% of companies rating these as important imperatives, and 50% rating them as urgent. Learning may be the key, with companies utilizing effective Learning & Development (L&D) environments showing higher levels of engagement, reduced turnover, and positive corporate cultures.

The operative term here is “effective” L&D. Stale textbook and slide show training is obsolete and ineffective. Effective learning content is compelling and engaging, is available in multiple media (text, video, audio), and is available 24/7 on multiple platforms (mobile, tablet, laptop, desktop). Effective learning content is readily available in short bursts to address a specific question without disrupting the workflow, or as a series of short bursts for a deeper dive. Many Learning Management Systems (LMS) are embracing these properties and are showing improvements in initial learning and proficiency.

Please register or log into your Amalgam Insights Community account to read more.
Log In Register