In May 2019, Amalgam Insights attended Knowledge 2019, ServiceNow’s annual end-user conference. Since ServiceNow’s founding in 2004, the company has evolved from its roots as an IT asset and service management company to a company that supports digital workflow across IT, HR, service, and finance with the goal of making work better for every employee. In attending this show, Amalgam Insights was especially interested in seeing how ServiceNow was evolving its message to reflect what Amalgam Insights refers to as “Market Evolvers,” companies that have gained market dominance in their original market and taken advantage of modern mobile, cloud, and AI technology to expand into other markets. (Examples of Market Evolvers include, but are not excluded to, Salesforce, ServiceNow, Workday, Informatica, and Tangoe.) Continue reading “Knowledge 2019 and ServiceNow’s Vision for Transforming the World of Work”
On April 3rd, Amalgam Insights attended Salesforce World Tour 2019 in Boston. Salesforce users may know this event as an opportunity to meet with their account managers and catch up with new functionalities and partners without having to fly to San Francisco and navigate through the colossus that is Dreamforce.
Salesforce also uses this tour as an opportunity to present analysts with the latest and greatest changes in their offerings. Amalgam Insights was interested both in learning more about Salesforce’s current positioning from a data perspective, including the vendor’s acquisition of Mulesoft as well as its progression in both the Einstein Analytics and Einstein Platform in providing value-added insights and artificial intelligence to Salesforce clients.
Over the next couple of months, keep an eye or ear out for Amalgam Insights as we show up at an event or webinar near you. Catch up with us at the following times:
- August 31: BrightTalk Webinar: Eight Telecom Expense Solutions Gartner Missed
- September 12-14: AI in San Francisco attending Looker’s Join 2017
September 26: Webinar: Machine Learning, Design Thinking, & the Role-Based Expert Enhancement Platform
September 27-28: AI in New York City attending O’Reilly Media’s Strata/Hadoop
October 3-4: AI in Indianapolis attending MOBI’s Untethered Summit
October 17-19: AI in Las Vegas attending Intacct Advantage
October 26: Webinar: Making the Leap from TEM to IT Management
What am I missing? Where else should I be? Let me know!
For more details on how to meet up with AI or to attend one of our events, look below!
Continue reading “Meet Up with Amalgam Insights”
When I represented Amalgam Insights at Inforum, I was wondering if I would be a fish out of water. After all, I am not an ERP analyst. I am not a retail analyst. I am not an HR technology analyst. And those are the first three things I think of when Infor comes to mind. As an analyst who focuses on technology consumption and bridging gaps between the CIO and CFO, I was wondering what would grab my attention other than Infor’s acquisition of Birst.
I was pleasantly surprised by the clarity of Infor’s vision of supporting industry-specific technology consumption. Infor ended up bringing up three key ideas that are core to the future of technology consumption and will end up being strategic considerations for the future of IT.
Based on Amalgam Insights’ discussions with over two dozen enterprise application solutions over the past six weeks, we believe that a new generation of applications is starting to emerge. Machine Learning has led to the evolution of a new generation of platforms that are transforming expert productivity by providing insights through self-guided logic that improves over time.
Amalgam Insights calls these solutions Role-Based Expert Enhancement Platforms (REEP), an emerging technology made possible by the increasing use of machine learning and artificial intelligence in the business world. We believe that, in the short-term, the emerging value of machine learning will come not from generalized platforms, but from these role-based solutions that will greatly simplify finance, compliance, and sales enablement tasks. As companies start thinking about the role of machine learning in enhancing their organizations, Amalgam recommends that they consider these four key areas of benefit: