As part of Amalgam Insights’ coverage of the Technology Expense Management market, we provide the following guidance to sourcing, procurement, and operations professionals seeking to better understand how to manage technology expenses. In immature or monopoly markets where one dominant vendor provides technology services, vendor management challenges are limited. Although buyers can potentially purchase services…
A new report from industry analysts Amalgam Insights warns that this year will represent what it calls a “change for companies that have managed digital transformation & technology investment in bull markets” of the previous several years. But it says several sectors within the technology expense management (TEM) environment remain posted for significant growth, with the telecommunications industry leading the way, with a projected 15-20 percent spending increase.
Amalgam Insights chief analyst Hyoun Park authored the new report, saying the enterprise mobile sector spend will be a key driver. He says spending in this area should increase by as much as 15 percent in 2019, driven by what he calls “the incessant demand for mobile data from apps, video, music, and other persistent and constantly updating workloads.”
He also predicts that Amazon Web Services, Microsoft and Google Cloud Platform will continue to rake in more revenue, with an estimated run rate of $30 billion this year; he projects that amount could easily hit $50 billion in 2020.
Other predictions from the new Amalgam Insights report:
- Software as a Service (SaaS) will be a $75 billion market by next year;
- The Internet of Things (IoT) market will continue to be in flux, due to its complexity, with companies challenged to monetize the two billion non-cellular Internet of Things devices to be created for industrial, commercial, and enterprise; and
- Most importantly, the technology expense market will double to more than two billion dollars over the coming year.
“Over half of enterprises do not have basic technology spend practices in place,” Park says. “The most frequent mistake these companies make is assuming that they’ve assigned a person to processing telecom invoices, so those people know how to manage and optimize telecom bills and contracts, which is usually not true.”
The full Amalgam Insights report is available for download at: https://amalgaminsights.com/product/analyst-insight-7-key-technology-expense-management-predictions-for-2019
On October 18th, I presented a webinar at Calero World Online on the future of IT cost and subscription management. In this presentation, I challenge existing telecom and IT expense management managers to accept their destiny as pilots and architects of enterprise digital subscriptions.
Telecom expense has traditionally been the most challenging of IT costs to manage. With the emergence of software-as-a-service, cloud computing, the Internet of Things, and software-defined networks, the rest of the IT world is quickly catching up.
In this webinar, you will learn:
- How the latest trends and technology are driving change to enterprise management strategies
- How the challenges of traditional TEM and cloud expense management are similar in nature (and why TEM is a good place to start)
- How organizations are benefiting from ITEM best practices using sample use cases
To learn more about the upcoming challenges of IT expense management, aligning technology supply to digital demand, and being the shepherd for your organization’s technology sourcing, utilization, and optimization, click here to watch this webinar on-demand.
Key Stakeholders: Chief Information Officers, Chief Digital Officers, Chief Information Security Officers, Security Directors and Managers , Security Operations Directors, IT Architects, IT Strategists, Identity and Access Directors and Managers, Software Engineers, Cloud Strategists
Why This Matters: Cloud and digital strategists who are not attending Oktane risk missing out on key SaaS and IT management strategies emerging in an end-user centric model of IT.
At Amalgam Insights, we have been focused on the key 2018 trends that will change our ability to manage technology at scale. In Part 1 of this series, Tom Petrocelli provided his key Developer Operations and enterprise collaboration predictions for 2018 in mid-December. In part two, , Todd Maddox provided 5 key predictions that will shape enterprise learning in 2018. In the third and final set of predictions, I’m taking on key themes of cloud, mobility, telecom, and data management that will challenge IT in terms of management at scale.
- Cloud IaaS and SaaS Spend under formal management will double in 2018, but the total spend under formalized management still be under 25% of total business spend.
- The number of cellular-connected IoT devices will double to over one billion between now and 2020.
- Technology Lifecycle Management will start to emerge as a complex spend management strategy for medium and large enterprises.
- Ethical AI will emerge as a key practice for AI Governance.