Analyst Insight – Assessment in Talent and Human Capital Management: A Psychological Science Evaluation

Key Stakeholders:

Chief Human Resource Officers, Chief People Officers, Chief Talent Officer, Chief Technology Officers, Chief Digital Officers, Human Capital Directors and Managers, Human Resource Directors and Managers, Learning and Education Managers, Learning Project Directors and Managers, Organizational Change Directors and Managers, Talent Directors and Managers, Training and Development Directors and Managers, Training Officers.

Why It Matters:

Generational differences and continuous, rapid changes in the workplace, place a heavy burden on talent and human capital management platforms to effectively guide individuals through the full employee lifecycle from hire to retire. One-size-fits-all approaches to recruitment, onboarding, learning and development, succession planning and incentive compensation lead to weak employee engagement, poor job satisfaction and high turnover rates.

Top Takeaway:

Talent assessment blends psychology and data science, and when incorporated into talent and human capital management platforms, offers insights that are actionable and can increase engagement, satisfaction, and retention. Talent assessment is most commonly applied to recruitment and onboarding, and many vendors have developed impressive and effective offerings. However, talent assessment is less commonly applied in learning and development, succession planning and incentive compensation, which represents a missed opportunity.

Relevant Assessment Vendors: AllyO, Hirevue, IBM, Infor, Phenom People, PSI Services, TalentQuest

Relevant Talent and Human Capital Management Vendors: Bamboo HR, Cegid, Ceridian, Cornerstone on Demand, Kronos, Oracle NetSuite, PageUp People, PeopleFluent, Reflektive, Saba, SAP Successfactors, SumTotal, Talentsoft, Ultimate Software, Workday. Continue reading “Analyst Insight – Assessment in Talent and Human Capital Management: A Psychological Science Evaluation”

Optimizing Sales Enablement and Sales Training by Leveraging Learning Science: A Brief Primer

Key Stakeholders: Chief Sales Officer, Sales Directors and Managers, Sales Operations Directors and Managers, Training Officers, Learning and Development Professionals

Top Takeaways: If you want an efficient sales team you need to provide them with the right tools and train them effectively. If you want sales enablement and training tools that are highly effective they need to be grounded in learning science – the marriage of psychology and brain science. Many sales teams and sales focused vendors have access to these tools. What is needed is an effective way to leverage these tools to maximum advantage. This is where learning science comes in. In this report, I briefly outline the learning science behind sales enablement, people skills training and situational awareness.

(Note: This report represents the first step in an ongoing research initiative focused on critically evaluating the effectiveness of sales enablement and sales training solutions on the market. My goal in this research is to critically evaluate and accurately reflect the current state of the sales enablement and sales training sector from the perspective of learning science.)

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