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<\/a><\/em>Amalgam Insights recently attended Infor\u2019s Innovation Summit in New York City. Senior executives outlined a number of innovations being incorporated into Infor\u2019s suite of products, including ERP, Supply Chain, CRM, and others. In addition to the growing influence of the Cloud, Coleman AI and Birst analytics – an impressive array of broad-based solutions was described.<\/p>\nIn my role as a Psychological and Neuroscience Analyst at Amalgam Insights, my focus is on Infor\u2019s Human Capital Management (HCM) solution. I have followed the solution for quite some time, with a particular interest in Infor\u2019s Talent Science product. Dr. Jill Strange, Vice President, HCM Science Applications, provided an update, and Tricia Engel, Director of Talent Acquisition at Wyndham Destinations, outlined a specific use case and customer success story.<\/p>\n
Infor\u2019s Talent Science Solution<\/strong><\/p>\n Infor\u2019s Talent Science solution uses talent assessment and analytics to address the recruiting needs of the modern workplace. A one-size-fits-all approaches to recruitment leads to weak employee performance and engagement, poor job satisfaction and high turnover rates. What is needed are approaches that blend psychology and data science to more accurately assess, place, and retain high-performing talent. Talent Science\u2014that combination of psychology and data science–can achieve these aims, and when incorporated into HCM platforms, can offer insights that are actionable and can increase engagement, performance, satisfaction, and retention.<\/p>\n Infor\u2019s Talent Science team works with the client to identify and quantify the Key Performance Indicators (KPIs) associated with success in a particular job. Incumbent employees are administered a single, standardized assessment tool that yields a custom performance profile that captures cognitive, behavioral, and cultural components of the employee in the workplace. Infor\u2019s Talent Science team then builds models that predict the KPIs for incumbent employees from their custom performance profiles. New job applicants are administered the same talent assessment tool, a custom performance profile is constructed for each, and a measure of \u201cfit\u201d is derived that reflects the overlap between the candidate\u2019s performance profile and the ideal profile for the relevant job. Interestingly, but not surprisingly, in many cases the applicant is found to be a better fit for a job that they did not apply for, but for which the company has a need.<\/p>\n The Psychology and Neuroscience of Workplace Performance<\/strong><\/p>\n Workplace performance is directly affected by the psychological and brain processing of the employee. Thus, it is important to understand the nature of this processing. The brain is comprised of at least three learning and performance systems. These include the cognitive, behavioral and cultural\/emotional systems in the brain (as outlined in the schematic below).<\/p>\n Figure: Cognitive, Behavioral and Cultural\/Emotional Systems in the Brain<\/strong><\/p>\n Infor\u2019s Talent Science Performance Profiles Align with the Psychology and Neuroscience of Workplace Performance<\/strong><\/p>\n Infor\u2019s talent assessment tool yields a custom performance profile for each individual that characterizes and quantifies their performance along these three factors. Therefore, the solution quantifies hard and soft skills abilities, as well as cultural\/emotional abilities, all of which directly affect workplace performance. This is advantageous from a Human Capital Management perspective because it means that Infor\u2019s solution has the potential to provide actionable insights about all of the important aspects of an employee\u2019s performance through the full employee lifecycle from hire to retire. These insights could provide employers with the information that they need to increase employee performance, engagement, satisfaction, and retention \u2013 the goal of HR departments everywhere.<\/p>\n Conclusions and Recommendations<\/strong><\/p>\n Infor\u2019s Talent Science solution uses talent assessment and analytics to drive change through behavioral analysis. It is grounded in the psychology and neuroscience of learning and performance. Thirty years of foundational research suggests that this is the optimal approach to net long-term gains.<\/p>\n By capturing and quantifying the talent profile associated with each workforce position, Infor provides its clients with the ability to make fast and accurate hiring decisions and increase the long term success of any new hire.<\/p>\n","protected":false},"excerpt":{"rendered":" Amalgam Insights recently attended Infor\u2019s Innovation Summit in New York City. Senior executives outlined a number of innovations being incorporated into Infor\u2019s suite of products, including ERP, Supply Chain, CRM, and others. In addition to the growing influence of the Cloud, Coleman AI and Birst analytics – an impressive array of broad-based solutions was described. 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