The “Unlearning” Dilemma in Learning and Development

Key Stakeholders: IT Managers, IT Directors, Chief Information Officers, Chief Technology Officers, Chief Digital Officers, IT Governance Managers, and IT Project and Portfolio Managers. Top Takeaways: One critical barrier to full adoption is the poorly addressed problem of unlearning. Anytime a new piece of software achieves some goal with a set of motor behaviors that is at odds with some well-established, habitized motor program, the learner struggles, evidences frustration, and is less likely to effectively onboard. Learning scientists can remedy this problem and can help IT professionals build effective training tools. Introduction In my lifetime I have seen amazing advances...