Author: Kelly Teal

Posted on by — 1 Comment

Cloud Cost Management Vendor Profile: IBM Turbonomic

Amalgam Insights continues to present its list of Distinguished Vendors for Cloud Cost and Optimization Management. This matters because analysts assessed nearly 30 providers for this effort; only a third were able to demonstrate genuine differentiators and approaches that satisfied Amalgam Insights’ requirements for achieving Distinguished Vendor status. To that point, we already have posted profiles on SADA, Spot by NetApp, Apptio Cloudability, Yotascale, Kion, and CAST AI . We next discuss IBM Turbonomic.

WHY IBM TURBONOMIC FOR CLOUD COST AND OPTIMIZATION MANAGEMENT

  • Focus on application performance, which leads to savings
  • Platform configuration is automated, saving IT time and effort during deployment
  • Software learns from organizations’ actions, so recommendations improve over time

ABOUT IBM TURBONOMIC

IBM Turbonomic is an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management. Founded in 2009, Turbonomic was acquired by IBM in 2021. IBM Turbonomic now acts as Big Blue’s solution to ensure application performance and governance across cloud environments, including public and private. Turbonomic has two offices in the United States — its headquarters in Boston and a satellite location in Newark, Delaware — as well as one in the UK and another in Canada. IBM does not publicly disclose how many Turbonomic employees it has, nor does it break out Turbonomic annual revenue or provide customer retention rates.

In terms of cloud spend under management, Turbonomic states that it does not track the amount of money its clients spend on cloud computing. Turbonomic serves Fortune 2000 customers across industries including finance, insurance, and healthcare. Turbonomic is typically considered by organizations that have at least 1,000 cloud instances or virtual machines; many support tens of thousands.

IBM TURBONOMIC’S OFFERING

IBM Turbonomic Application Resource Management targets application performance and governance throughout an organization’s cloud environment, which can include public cloud (Amazon Web Services, Microsoft Azure, Google Cloud), private cloud (IBM, VMware), and multi-cloud environments.

The platform optimizes cloud computing, storage, database as a service, reserved instances, and Kubernetes, but does not currently address spot instances). Furthermore, it optimizes and scales based on IOPs (input/output), reservations, and discounts. Overall, IBM Turbonomic aims to ensure spend aligns to applications, preventing cost overruns and keeping applications performing optimally. While Turbonomic mainly serves IT users, Turbonomic recently teamed with Flexera to add a detailed cost-reporting module that appeals to Financial Operations (FinOps) experts.

IBM Turbonomic charges for its cloud application optimization software based on the number of resources under management. Rather than offering individual add-on capabilities, IBM Turbonomic lets clients choose more advanced capabilities by buying different licensing tiers associated with integrations to other software and processes such as IT service management, orchestrators, and application performance management. IBM Turbonomic includes technical support with all tiers. IBM Turbonomic and its third-party channel partners offer professional services as needed.

IBM Turbonomic states that its top differentiator originates from artificial intelligence that matches application demand to underlying infrastructure supply at every layer of the stack continuously in real-time with automatable resourcing decisions. As more organizations use IBM Turbonomic, the automated recommendations provided to all of its customers improve. Cloud administrators gain insight into suggested actions, such as investments to enhance performance and save money.

IBM Turbonomic Application Resource Management is delivered as software-as-a-service. It works across public, private, containerized, and bare metal cloud environments. IBM Turbonomic’s reference customers include Providence Health, which has 120,000 employees; Litehouse Foods, which makes salad dressing, cheese, and other foods; and apparel maker Carhartt.

COMPETITION AND COMPETITIVE POSITIONING

IBM Turbonomic mainly competes against organizations’ in-house spreadsheets and mix of tools that are specific to the technologies in use. In these cases, IBM Turbonomic finds that organizations are over-provisioning cloud computing resources in the hopes of mitigating risk. Therefore, they are spending too much and only addressing application performance when something goes wrong.

IBM Turbonomic also often faces VMware CloudHealth in its prospective deals.

IBM Turbonomic states that it draws customers because of automation and recommendations that tend to result in the following business outcomes:

  • Reduction of public cloud spend by 30%
  • Increase in team productivity by 35%
  • Improvement of application performance by 20%
  • Increase in speed to market by 40%

IBM TURBONOMIC’S PLANS FOR THE FUTURE

IBM Turbonomic keeps its roadmap private, so details about upcoming enhancements are not public. However, Amalgam Insights believes that IBM Turbonomic will pursue improvements in sustainability reporting and GitOps resizing in the near future, and may soon pursue a deeper relationship with Microsoft Azure, given that three of these areas are of interest to IBM Turbonomic’s current client base.

AMALGAM INSIGHTS RECOMMENDATIONS

Amalgam Insights recommends that organizations with a minimum of 1,000 cloud instances or virtual machines, and residing within the Fortune 2000, consider IBM Turbonomic Application Resource Management.

Because the platform automatically configures during deployment, provides ongoing recommendations for application and cloud-configuration improvement, and continues to learn from users’ actions, organizations can observe how cloud environments are continuously optimized. This allows IT teams to support cloud consumption needs while also ensuring the organization does not overpay or underresource. In addition, FinOps professionals gain the information they need to track and budget digital transformation efforts without burdening their IT counterparts.

Combined, these capabilities are critical to organizations’ goals of delivering stewardship over their cloud environments while maintaining fiscal responsibility that best serves shareholders, investors, and staff.

Posted on by

Cloud Cost Management Vendor Profile: CAST AI

Cast AI - Amalgam Insights' 2022 Distinguished Vendor for Cloud Cost Management

Managing cloud infrastructure is no easy task, especially when containers such as Kubernetes come into play. In our ongoing effort to help organizations understand what they need to do to make the most of their cloud environments, Amalgam Insights this year briefed with a number of management and optimization vendors. We continue to publish our findings, which include analyst guidance complete with a series of vendor profiles. This installment focuses on CAST AI, a company that takes a different approach to cloud cost and optimization management by homing in on containers. Read on to learn why that is so important and to understand Amalgam Insights’ resulting recommendations for enterprises.

WHY CAST AI FOR COST CLOUD COST AND OPTIMIZATION MANAGEMENT

  • Optimizes Kubernetes containers on a continuous basis
  • Company claims to save users an average of 63% on cloud bills
  • Cost reporting and cluster analysis provided as a free service

ABOUT CAST AI

CAST AI is an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management. Founded in 2019, Miami-headquartered CAST AI employs 60 people in Florida and Lithuania. It raised $10 million in Series A funding in fall of 2021, following its $7.7 million seed round in late 2020. CAST AI does not look for a specific customer size; some of its users have fewer than two dozen virtual machines, while others run thousands. The privately held firm does not disclose annual revenue or how much cloud spend it manages.

CAST AI’S OFFERING

CAST AI automates and optimizes Kubernetes environments on Amazon Web Services (AWS) Elastic Kubernetes Service, kOps running on AWS, Microsoft Azure Kubernetes Service, and Google Cloud Platform Google Kubernetes Service as well as Kubernetes clusters running directly on CAST AI.

Cast AI users — who typically are DevOps (Development Operations) experts — may run cost reporting that includes cluster analysis and recommendations. FinOps (Financial Operations) professionals can take the reporting results and incorporate them into their practices.

The CAST AI engine goes beyond cost reporting to rearrange Kubernetes environments for the most effective outcomes. To do this, CAST AI connects to a specified app, then runs a script that installs agents to collect information about the app. After that, a report pops up that can provide recommendations for reducing the number of Kubernetes machines or changing to a different compute platform with less memory, all to cut down on cost.

If a user accepts CAST AI’s recommendations, he or she can click a button to optimize the environment in real time. This button sets off a continuous optimization function to give orders to Amazon Elastic Kubernetes Service (EKS), Google Kubernetes Engine (GKE), or Azure Kubernetes Service (AKS) to rearrange itself, such as autoscaling in real time and rebalancing clusters. Users set their desired automation and alerting thresholds. CAST AI pings the app every 15 seconds and produces an hourly graph. CAST AI claims its users save an average of 63% on their cloud bills.

Pricing for CAST AI varies. CAST AI does not enforce a minimum spend requirement. Rather, it charges by the number of active, optimized CPUs. That starts at $5 per CPU per month and there are tiered discounts from 1-5,000 CPUs, then 5,001-15,000, and so on. Base subscriptions start at $200 per month and go up to $5,000 per month or more, depending on volume discounts. CAST AI provides cost reporting and cluster analysis for free, with no time limits. Users also can buy cost management as a standalone service.

COMPETITION AND COMPETITIVE POSITIONING

CAST AI competes most frequently against the Ocean platform from Spot by NetApp in competitive deals. For the most part, though, CAST AI “competes” against DevOps professionals trying to reduce cloud costs manually — a difficult and time-consuming effort.

CAST AI finds that it gains customers because of its engine’s ease of use and ability to make changes in real-time. This further frees DevOps experts to focus on innovative projects.

CAST AI goes to market via its website and, in Europe, Asia, and the United States, also through third-party partners.

CAST AI’s reference customers including La Fourche, a French online retailer of organic products, and ecommerce consultancy Snow Commerce.

CAST AI’S PLANS FOR THE FUTURE

CAST AI plans to build an air-gapped version of its engine disconnected from the Internet and fully supported within the customer’s internal environment for private cloud users in vertical markets including government and banking. Because CAST AI collects metadata to optimize Kubernetes environments, CAST AI is working on this capability to support more governed industries and organizations.

AMALGAM INSIGHTS’ RECOMMENDATIONS

Amalgam Insights recommends that organizations with Kubernetes containers try CAST AI’s free trial to understand how the platform might help save money and optimize resources. Although Kubernetes has largely won as the software container of choice in DevOps environments, businesses still have not standardized on strategies to optimize the compute and storage associated with containerized workloads and services. Amalgam Insights believes that Kubernetes optimization should not be a long-term direct responsibility for developers and architects as tools emerge to define the resources that are most appropriate for running containerized applications at any given time.

Organizations worldwide are struggling to control cloud costs, especially as they pursue containerization and cloud refactorization projects associated with digital transformation. Organizations also are cleaning up pandemic-spurred cloud deployments that quickly got out of hand and have proven difficult to keep in line since then. CAST AI’s technology provides an option that DevOps engineers should consider as they seek to tighten and optimize the spend tied to applications containerized in the cloud.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by

Cloud Cost Management Vendor Profile: Kion

Organizations juggling services from the major public cloud providers — Amazon Web Services, Microsoft Azure, and Google Cloud Platform — often struggle to streamline the disparate data that emerge. For businesses and government agencies with a deliberate focus on financial management, Kion can prove a management option to consider.

In Amalgam Insights’ latest profile featuring cloud cost management and optimization vendors, we discuss what Kion does and how the company differs from its competition.

WHY KION FOR CLOUD COST AND OPTIMIZATION MANAGEMENT

  • Single-platform approach for identity and access management, financial control, and security configuration across the top three public cloud platforms
  • Deep emphasis on compliance checks, including United States federal government compliance
  • Insight into financial management beyond spend savings to include budgeting, forecasting, and compliance

ABOUT KION

Kion is an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management. Formerly known as cloudtamer.io, Kion was founded in 2018. While it is headquartered in Fulton, Maryland, Kion takes a remote-first approach to employment, so it has staff across the United States — more than 50 people as of May 2022. Kion reports annual revenue of between $5 million and $10 million and holds a Net Promoter Score of 81. The company serves about 45 clients collectively spending more than $500 million across IaaS and PaaS.

Most of Kion’s customers fall into three segments: government, higher education, and commercial enterprise. For the government and higher education markets, Kion helps agencies manage funding allocations, align spend with appropriations, meet standards, and ensure compliance (e.g. FedRAMP, NIST SP 800-171, CMMC). Enterprises tend to look to Kion for help in improving the engineer experience to accelerate cloud adoption.

KION’S OFFERING

Kion calls its approach to cloud governance and management “cloud enablement.” This term is intended to describe a combination of automation and orchestration, financial management, and ongoing compliance checks to gain visibility into and control over multiple clouds. 

Kion installs in the customer’s cloud account rather than as a software-as-a-service solution. Kion supports management across cloud providers and lets users integrate with identity access management tools including Okta, native Active Directory, and OneLogin; with IT service management platforms including ServiceNow, Jira, and Splunk; and with host-level vulnerability management technologies including Tenable.

Kion’s platform provides capabilities for automation and orchestration, financial management (FinOps), and continuous compliance, including self-service provisioning for use governance. For financial management, Kion users can allocate funds, receive alerts on potential budget overruns, and proactively remediate cost issues. Kion’s compliance measures contain auto-remediation for governance policy issues, as well. Kion assesses factors such as budget and funding sources to show what remains in a budget, and where that money came from to align cost management, budgeting, and forecasting. Kion’s compliance capabilities enforce policies across clouds at project and resource levels. Kion supports more than 4,500 compliance checks and provides a security control matrix that displays how cloud layers are meeting requirements.

Admins can enforce budget actions that prevent overspending in DevOps and sandbox environments. Kion pulls in data from multiple sources to auto-populate fields.

Standard support for Kion includes email with a two-business-day response time, and access to the Kion Support Center. Customers may procure annual premium support to have a dedicated technical account manager.

Kion’s pricing depends on cloud spend under management. The company sells directly through its in-house sales teams, third-party partners, and on cloud marketplaces. Kion also provides a back-end platform which can be white-labeled to support managed service providers, resellers, and system integrators.

COMPETITION AND COMPETITIVE POSITIONING

Kion wins customers based on several operational challenges. First, it attracts users who struggle to move into the cloud quickly. Second, Kion appeals to organizations struggling with cloud spend excesses, wasted resources, and security concerns. Third, Kion lands users lacking preventive controls. Finally, the company gets new business from companies seeking to remove complexity as they provision new cloud accounts and projects.

Kion competes most often against internal processes or homegrown tools. It also competes against Spot by NetApp and CloudHealth by VMware in the financial reporting realm. On the security end, Kion faces Fugue and Turbot in competitive deals. Some organizations view Kion as a platform that integrates those products (and others), or as a tool that will eventually replace those other brands. Rather than bifurcate personas into specific operational responsibilities — say, by FinOps, SecOps, and DevOps — Kion aligns with business personas and role-based governance across the platform based on functional need and to control spend.

Kion states that customers see savings of at least 30 percent through savings opportunities and cost optimizations. With automation, Kion claims soft-dollar savings can exceed 60 percent if organizations are willing to also review staffing, process, and policy decisions. Kion’s reference customers include NASA, Indeed, the Centers for Medicare & Medicaid Services, and Encamp.

KION’S PLANS FOR THE FUTURE

Kion plans to build more contextual insight to display cloud environment behaviors that are interrelated so users can make more informed decisions. Kion also intends to add more compliance policies as well as cloud platforms beyond the Big Three of Amazon Web Services, Microsoft Azure, and Google Cloud Platform.

AMALGAM INSIGHTS’ RECOMMENDATIONS

Amalgam Insights recommends that organizations — particularly in government, higher education, and commercial enterprise — trying to manage one or more of the top three public cloud providers consider Kion. Kion focuses on ease-of-use and cross-departmental visibility to avoid overspending and ensure security and compliance. That streamlined approach provides a single view for cloud cost and optimization management, budgeting, and technology implementation. Amalgam Insights recommends Kion for companies that seek to cut cloud costs and consider financial management to be part of a greater effort of improving operational performance associated with cloud services.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by

Cloud Cost Management Vendor Profile: Yotascale

As Amalgam Insights continues to present independent profiles of vendors in the cloud cost management and optimization space, we next highlight a company that takes an engineer-specific approach. This differentiator takes aim at organizations with a certain level of maturity within their cloud environments, as well as a particular spend threshold. Read on to learn more about Yotascale and to glean Amalgam Insights’ recommendations.

WHY YOTASCALE FOR CLOUD COST MANAGEMENT AND OPTIMIZATION

  • Engineer-specific design for cloud cost ownership
  • Consistent view of cloud costs for all users
  • Normalized and automated tagging for cloud resource tracking

ABOUT YOTASCALE

Yotascale is noted as an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management. A relative newcomer in the cloud cost and optimization management space, Yotascale, founded in 2015, states that it manages more than $1 billion in cloud computing spend across infrastructure, platforms, and software. The Palo Alto-based company targets enterprises and mid-market organizations across verticals including media and entertainment, financial services, healthcare, transportation, and real estate.

These users typically spend at least $3 million per year on cloud computing, as spend below that level is often handled through cloud service providers’ native tools. Yotascale has raised $24 million; its most recent round in October 2020 raised $13 million in B series funding. The company currently employs fewer than 50 people and does not disclose its revenue or client retention rate.

YOTASCALE’S OFFERING

Yotascale started to design its cloud cost management and optimization platform with engineers in mind, followed by cloud operations experts and finance professionals. The company did this to help organizations empower engineers to own responsibility for cloud costs. Yotascale’s perspective states that engineers understand the impact of performance

changes on expenses, so they are ideally positioned to oversee those adjustments. As such, Yotascale built an interface that relies on fewer modules than some other software vendors in the cloud cost management space. In Yotascale, all users have the same view of cost data presented in their organization’s business context (although depending on their role, individuals can view the data through a customizable lens) to prevent confusion among departments. However, role-based access is supported to ensure users only have access to data according to their role, as well as alerts and recommendations that apply to their jobs.

Once configured, the Yotascale software helps normalize tag names across cloud providers and services, and provides automated tagging policies for cloud resources in the organization’s preferred nomenclature. That way, users can see an all-in-one view of their multi-cloud resources as well as containerized workloads across Amazon Web Services (AWS) and Microsoft Azure, as of May 2022. Yotascale has plans to add Google Cloud to its roster, rounding out its coverage of the current market-leading hyperscalers.

Yotascale bases its pricing on a percent of monthly resource hours of services (such as Amazon Elastic Compute Cloud and Relational Database Service), rather than by percent of the total bill. Yotascale offers tiered pricing, typically starting at a cloud usage level of 200,000 hours per month. Standard features and services provided by Yotascale include:

  • AWS/Azure spend under management
  • Inventory of AWS accounts or Azure subscriptions
  • User accounts
  • Billing data processing
  • Cost reduction recommendations
  • Billing data anomaly detection

The base pricing package includes all Yotascale features as well as capabilities to provide insight into cloud carbon footprints so organizations can reduce compute power and support sustainability initiatives.

Prior to launching its application in production, Yotascale works with each customer to create the business context for automated tagging. The process can take as little as two weeks, depending on the end user’s readiness and existing documentation. Installing and onboarding the Yotascale software itself takes less than an hour. Yotascale’s reference customers include Zoom, Hulu, Compass, Lime, Okta, and Klarna. Yotascale sells through its direct sales teams as well as a third-party channel that includes consultants and managed service providers.

COMPETITION AND COMPETITIVE POSITIONING

Yotascale finds that it competes most often against organizations’ internal spreadsheets, as well as first-generation deployments of VMware’s CloudHealth and Apptio Cloudability. Yotascale states that it can reduce cloud computing costs by up to 50% compared to existing cloud cost management efforts. Yotascale states that its customer wins are based on the following: an engineer-specific focus and the ability to assign assets to engineers; its emphasis on tag normalization; its all-in-one views; and data that show how changes will impact performance and cost.

YOTASCALE’S PLANS FOR THE FUTURE

Yotascale next plans to build support for Google Cloud Platform cost management and provide self-service onboarding automation. It also intends to add more integrations as users seek to access existing cost management, billing, and sourcing tools as they consolidate data.

AMALGAM INSIGHTS RECOMMENDATIONS

Amalgam Insights recommends that enterprise and mid-market organizations seeking to empower engineers with cloud cost responsibility and spending a minimum of $3 million per year on cloud computing consider Yotascale. Yotascale is built to support engineers seeking to support accounting requests, tagging automation, and service usage requests for cloud cost management demands that exceed in-house capabilities.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by — 2 Comments

Cloud Cost Management Vendor Profile: Apptio Cloudability

Doing cloud cost and optimization management well often calls for the help of an external vendor. That’s why Amalgam Insights has been publishing our in-depth series on the challenges associated with running a cloud cost and optimization management practice, as well as reasons to rely on third-party platforms and services for assistance.

With that in mind, Amalgam Insights presents the third of our ten vendor profiles — this one featuring Apptio Cloudability. (As a refresher, the first profile focused on SADA ; the second on Spot by NetApp.)

Read on for our analysis, which is part of our new Vendor SmartList report,Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available to download after purchase.

THE BOTTOM LINE: WHY APPTIO CLOUDABILITY FOR CLOUD COST AND OPTIMIZATION MANAGEMENT

ABOUT APPTIO CLOUDABILITY

Apptio Cloudability is an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management.

Cloudability was founded in 2011 in Portland, Oregon, to manage cloud billing and usage cost data. It was acquired by Apptio in 2019 to add cloud cost management and optimization to ApptioOne’s capabilities. Bellevue, Washington-based Apptio supports more than 1,200 employees in offices in the United States, London, Sydney, Bangalore, and Krakow. Apptio serves midmarket organizations and enterprises, many of which fall within the Fortune 100.

Across its financial management portfolio, Apptio manages $650 billion in technology budget and Cloudability managed more than $9 billion in cloud spend in 2019 when it was acquired. The privately held company does not disclose how many customers it currently has, its annual revenue or other details including customer retention rates or Net Promoter Score.

APPTIO CLOUDABILITY’S OFFERING

Apptio brought in Cloudability in 2019 to augment its existing technology management capabilities; that strategy includes its October 2018 acquisition of FittedCloud to optimize cloud resources and the October 2020 acquisition of SaaSLicense for Software as a Service management.

Apptio Cloudability comprises cloud computing management and optimization — and, through the separate Total Cost module, reporting and analytics — for multicloud environments, containers, and software as a service (through the SaaSLicense acquisition). The platform is designed for IT, finance, and business teams seeking to manage cloud costs, although the company states that it now talks more with head executives — CEOs, CFOs, and cloud directors in Cloud Center of Excellence groups and procurement — during the sales process.

Apptio Cloudability ingests, normalizes, and structures billing usage data from Amazon Web Services (AWS) and Microsoft Azure. This approach is used on an ongoing basis to continuously improve the economics of running cloud environments with financial operations (FinOps) principles in mind. Apptio Cloudability also delivers rightsizing recommendations for an organization’s cloud environment and AWS savings. Apptio Cloudability sees its users spend the most money on AWS, followed by Microsoft Azure, then Google Cloud. The platform’s savings plans capabilities show users where they can reduce and optimize cloud costs while also forecasting their spend.

Apptio Cloudability sets its pricing on the cloud spend covered under one or three-year contracts. It considers discounts on a case-by-case basis. Apptio Cloudability does not require a minimum number of users or spending. The standard Cloudability package comes with basic help desk and technical assistance. Add-on options include professional services (e.g., building a FinOps practice), training, and certification delivered through the FinOps Foundation. Apptio Cloudability offers optimization and allocation-assistance packages separately; they are priced based on the size of work required. Finally, the TotalCost module is available as an add-on, with tiered pricing based on annual cloud spend.

Through integrations and mapping, TotalCost covers all the major public cloud providers, as well as Oracle, Alibaba, and IBM, and ancillary cloud vendors including Snowflake and CrowdStrike. Cloudability uses TotalCost as a means for helping organizations better grasp all the cloud platforms and services influencing their total cost of cloud ownership, and charge back expenses as needed.

COMPETITION AND COMPETITIVE POSITIONING

Apptio Cloudability states that it wins business for its focus on FinOps capabilities, as well as its savings plans and rightsizing modules. The latter modules provide additional analytics and machine-learning capabilities for clients, allowing Apptio Cloudability to generate recommendations through proprietary algorithms that can analyze as much as 15 years’ worth of a company’s data.

Apptio Cloudability goes to market both through direct sales and through an emerging indirect channel made up of managed service providers and consultants.

APPTIO CLOUDABILITY’S PLANS FOR THE FUTURE

Apptio Cloudability plans to keep investing in providing more detailed optimization recommendations for discounts, developing integrations with cloud data and hyperscaler vendors to support sourcing workflow, and supporting localization, currency, and data sovereignty updates to make Cloudability available in more geographies.

Amalgam Insights expects that Apptio will also invest in capabilities to support managed service providers with improved white-labeling and integration, and to continue developing container cost optimization capabilities for Kubernetes and Docker-based workloads.

AMALGAM INSIGHTS’ RECOMMENDATIONS

Amalgam Insights recommends that organizations, particularly those with multiple clouds, interested in a FinOps focus vet Apptio Cloudability. Apptio should be considered by organizations seeking to control costs and budget resources. Because of Apptio’s history in supporting FinOps as a formal practice, organizations with formal FinOps training or experience should assess Apptio. Amalgam Insights also recommends that organizations seeking to provide additional cloud cost visibility to non-IT executives (such as finance, accounting, and procurement) involved with cloud decision-making and tracking in support of those processes evaluate Apptio.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by — 1 Comment

Cloud Cost Management Vendor Profile: Spot by NetApp

As we’ve noted throughout our series on cloud cost and optimization management, choosing a vendor for this practice is no easy feat. A number of companies provide software and services germane to making the most of cloud environments — it’s tough for organizations to sift through all the marketing messaging. Amalgam Insights has taken on much of that footwork on behalf of enterprises, and we continue to present our findings in our series, which includes vendor profiles published in no particular order. This second profile looks at Spot by NetApp.

WHY SPOT BY NETAPP (INCLUDING CLOUDCHECKR) FOR CLOUD COST AND OPTIMIZATION MANAGEMENT

  • Continuous cost optimization, not just one-time, across public clouds
  • Automated platform that reduces burden on operations personnel
  • Includes development, finance, security, and cloud operations based on both in-house development and acquisitions

ABOUT NETAPP

NetApp is an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management. Founded in 1992, NetApp has grown from a premises-based provider of computer storage to its current iteration as hybrid cloud data services company. As of 2021, NetApp employed 10,500 people around the globe, across all of its divisions. The company reported $5.74 billion in revenue in 2021. In 2020, NetApp acquired Spot to gain cloud cost optimization capabilities and enter the cloud cost market. In 2021, NetApp bought cloud financial and operational optimization vendor CloudCheckr, adding those capabilities to its Spot by NetApp portfolio. CloudCheckr reported more than $4 billion in cloud spend under management when NetApp acquired it. NetApp’s cloud cost control and optimization offering targets midsized and large enterprises seeking to optimize cloud costs scaling up to Fortune 500 firms.

NETAPP’S OFFERING

The Spot by NetApp portfolio brings together a variety of organic and acquired capabilities to create a platform that gives professionals in development, security, finance, and cloud operations holistic, cross-departmental insight. The acquired companies include cloud optimizer Spot and cloud cost management solution CloudCheckr. Spot brings expertise in managing containers such as Kubernetes, which can rack up cloud costs quickly. CloudCheckr offers the visibility and governance around cost and security, including the allocation and chargeback of cloud computing costs to specific departments.

Spot shows which aspects of the cloud environment need right-sizing with more than 600 best-practices checks around cost management, security and compliance, usage and performance, and availability. Spot sets parameters to implement and automate recommendations for procurement, finance, security, and IT to all share visibility to the organization’s cloud infrastructure (including containers, virtual machines, data and web applications, and micro-services).

Spot achieves this combination of operational and financial visibility by combining CloudCheckr with its already existing platforms: Eco (for finance), Spot Security (for security teams), Spot PC (for cloud operations), and Elastigroup and Ocean (for developers). CloudCheckr delivers the visualization capabilities and best-practices checks that help assure continuous optimization.

COMPETITION AND COMPETITIVE POSITIONING

The Spot portfolio competes most against do-it-yourself cloud cost optimization and management tools, as well as vendors including VMware CloudHealth and IBM Turbonomic. The company finds that it wins deals among customers seeking a combination of analytics, visibility, automation, and governance and security (via the CloudCheckr platform).

As such, the Spot by NetApp portfolio combines the functionalities that affect cloud spend and governance with process automation to support cloud savings. Furthermore, NetApp provides dashboards and report visualizations for greater collaboration among users.

NetApp goes to market through its direct sales teams as well as a large contingent of managed services providers (MSPs), many of whom came to the vendor through the CloudCheckr acquisition. Capabilities for MSPs include:

  • Automation and streamlining of cloud services billing
  • Ability to offer cloud desktops as a service
  • Improved cloud security and compliance
  • Ability to support a FinOps practice
  • Reserved instances arbitrage, custom rates, and charges
  • White-labeling for interface and reports

NetApp’s reference customers for cloud cost management include Samsung, HPE, IBM, University of Notre Dame, and Sony.

NETAPP’S PLANS FOR THE FUTURE

NetApp intends to keep growing its Spot portfolio. To that end, the company in spring of 2022 acquired Instaclustr, which offers a fully managed open-source database, pipeline, and workflow applications as a service. This purchase will bolster Spot’s capabilities to support cloud operations. NetApp also plans to continue building its MSP channel.

AMALGAM INSIGHTS’ RECOMMENDATIONS

Amalgam Insights recommends that organizations seeking financial and operational control of complex cloud environments consider Spot, either based on the scale of operations (typically $1 million+ annual spend), multi-cloud support, and the importance of cloud computing to the organization’s core operations. Developer teams or smaller organizations can also deploy Spot to target specific projects or workloads. The Spot portfolio, with its automation, workflow management, and analytics, offers insight into four key spend areas of operations — development, finance, security, and cloud. This breadth allows each group to gain visibility into other departments and to coordinate and align efforts to optimize cloud computing environments.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report,Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by — 1 Comment

Cloud Cost Management Vendor Profile: SADA Vendor Profile

Over the past few weeks, Amalgam Insights has delivered an in-depth look at the state of organizations’ cloud cost management and optimization initiatives, and discussed the challenges associated with improving those activities.

A significant challenge includes choosing the right vendor from among the many. Indeed, sifting through marketing and sales noise proves no easy task. Organizations often don’t know whether they would benefit most by teaming with a vendor directly, or by partnering with a managed service provider or professional services consultant — or by using a mix.

The options quickly become overwhelming for IT, finance, procurement, and other leaders responsible for improving how the organization spends money on cloud computing. In fact, in response (to some degree), some companies still try to manage and optimize their cloud resources through spreadsheets and other homegrown approaches. Manual practices, however, fail the organization. There are just too many cloud services and infrastructure considerations in even a single company to accurately track and manage without automation, tagging, cross-charging, and other imperative capabilities.

Therefore, as part of our continuing efforts to educate end users, Amalgam Insights presents the next portion of our Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession series: profiles of distinguished cloud cost management and optimization vendors.

Each of the companies earning Amalgam Insights’ “Distinguished Vendor” badge has undergone rigorous evaluation through briefings, presentations, and documentation analysis. Over the coming weeks as we publish more vendor profiles, note that we do so in no particular order. With that, we begin with SADA.

WHY SADA FOR COST CLOUD COST AND OPTIMIZATION MANAGEMENT

  • Takes a best-practices consulting approach
  • Offers professional services and fully managed service approach
  • Focuses on helping clients build skills so they can continue saving money independently

ABOUT SADA

SADA is an Amalgam Insights Distinguished Vendor for Cloud Cost and Optimization Management. SADA is a managed services provider (MSP) that supports enterprises. Founded in 2000, the company typically works only with Google Cloud as a managed cloud computing vendor. However, the expertise and recommendations from its cloud cost and optimization team span multiple cloud environments. SADA is based in Los Angeles with offices in Armenia and India; overall, SADA employs around 750 people. The MSP does not disclose its annual revenue, number of clients, or amount of cloud computing spend under management. SADA’s cloud cost and optimization consultants are designed to help clients across verticals who spend more than $2 million per year on cloud computing.

SADA’S OFFERING

SADA does not develop cloud cost or optimization management software. Rather, its consultants specialize in Cloud FinOps (Financial Operations), showing enterprises how to save money — such as running non-production workloads only during work hours. At the same time, SADA’s experts teach enterprise FinOps professionals how to understand and oversee their cloud spending.

SADA delivers its assistance through various professional services packages. For example, the MSP can help configure cloud cost management tools, expose insights, demonstrate how to pull in business intelligence resources such as Tableau, and share best practices with the enterprise’s FinOps personnel. This can include identifying other people within the organization — from departments such as IT and procurement — who should join the FinOps team for the benefit of controlling and making the most of cloud computing spending. Along the way, SADA’s cloud cost management and optimization experts will produce assets such as runbooks and toolkits that clients can refer to as they improve their internal operations.

Standard FinOps services from SADA include in-person consultations, written reports with optimization suggestions, creation of database scripts for BigQuery to improve reporting, assistance in customizing tools such as Apptio Cloudability, and delivering customized runbooks and live enablement sessions.

Each professional service package features a fixed fee for a specific number of months. Pricing depends on which package and how much an organization spends each year. An enterprise typically needs a minimum of $2 million in annual cloud computing expenses to support SADA’s fee structure. SADA aims to save clients several times what it charges but does not make guarantees prior to meeting with clients as the company cannot promise an amount saved until consultants understand the depth of the problems on a case-by-case basis.

COMPETITION AND COMPETITIVE POSITIONING

Because of its people-first, FinOps-only approach, SADA finds that it does not face much competition. It does not compete against platforms at all. SADA’s consultants might work alongside an enterprise’s systems integrator, such as Accenture or Deloitte, but those firms tend to specialize beyond FinOps.

The SADA cloud cost and optimization management team generally finds its customers by word of mouth, through referrals, or from Google Cloud itself. SADA conducts workshops and experience labs with Google Cloud’s own FinOps practice, too. SADA does not publicly disclose its reference customers. However, the company gave Amalgam Insights access to customers so that analysts could verify that SADA serves organizations with multi-billion dollar revenues.

SADA’S PLANS FOR THE FUTURE

In terms of a roadmap, SADA’s cloud cost management and optimization team intends to reach more technical professionals. That way, FinOps principles can carry over more into departments including IT, spreading greater cloud financial discipline throughout the organization.

AMALGAM INSIGHTS’ RECOMMENDATIONS

Amalgam Insights recommends that organizations spending at least $2 million per year on cloud computing consider SADA for FinOps guidance to reduce unnecessary spending if they are seeking to bolster the capabilities of their internal staff. Managing and optimizing cloud spending requires expertise, and organizations can thrive by empowering their own people to handle those requirements. First, though, they need to learn the nuances of what impacts cloud spending and the subsequent best practices for managing those factors, which SADA’s consultants demonstrate and impart.

Consider SADA if your organization is seeking to learn how to manage cloud expenses, but is not in search of a vendor to permanently manage cloud expenses. SADA does not aim to stay within an organization indefinitely to support cloud costs. Instead, the MSP promotes a “teach to fish” ethos so enterprises eventually can become their own cloud FinOps experts. As cloud computing continues to enable new and more business models, products, and services, strengthening the enterprise’s FinOps and IT skills will prove vital to remaining competitive.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by

Cloud Cost Management Part 5: Understanding Vendors’ Key Differentiators

It should come as no surprise that Amalgam Insights believes that any organization supporting fast-growing cloud ecosystems must oversee those resources with proven software and/or managed or professional services. After all, the benefits typically outweigh any drawbacks executives might associate with partnering with yet another third-party provider. In fact, organizations spending more than $1 million each year on cloud infrastructure and platforms as a service are prime candidates for adopting cloud cost management and optimization solutions

Indeed, not doing so jeopardizes financial, operational, strategic, and governance initiatives. In the face of a global recession, the thread of double-digit inflation, and ongoing investor and executive pressure, controlling costs and making the most of technology will become even more of an imperative. And at a time when cloud computing costs often dwarf the net profit of an organization, rationalizing cloud costs can produce meaningful bottom-line results.

To that end, dozens of vendors specialize in providing software, tools, and services for managing and adjusting cloud computing resources. In some cases, they also deliver related managed services. However, choosing from among the multitude of possibilities does not present an easy task. Amalgam Insights has done the hard work so organizations may understand what makes one vendor different from another. Starting Sept. 15, we will publish a range of vendor profiles. That way, through our series on cloud cost management and optimization, and our report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, end users can gain the knowledge to make the ideal and differentiated choice.

In previous installments in our series on cloud cost management and optimization, we have covered why organizations need to implement these practices and pointed out the features that make vendors sound the same. Now it is time to understand five major differentiators that actually set providers apart from one another.

1. Automated Orchestration for Cloud Workloads

Some platforms automate the tasks that manage workload connections and operations, both on private and public clouds. This is important for easily enabling processes tied to specific workflows and business functions. Such software also provides automated, role-based accesses; this helps organizations better meet security and compliance requirements. And, finally, automated orchestration delivers cost savings — via greater efficiency — that likely will exceed the IT Rule of 30.

Recall, that Amalgam Insights’ IT Rule of 30 states that every unmanaged IT subscription spend category — cloud, mobility, telecom, SaaS, you name it — averages 30% in waste. If the organization spends, say, $1 million a year on technology subscriptions that are not proactively managed, odds are that $300,000 of that is going out the door unnecessarily. In other words, that money amounts to salaries and/or cash that could (should) have been conserved.

Accordingly, automated orchestration for cloud workloads features a great deal of capabilities that contributes to goals for spending wisely and saving money.

2. Budgeting Sources and Forecasting

IT and finance leaders need to understand cloud spending so they can adjust infrastructure and services and forecast accurately. These have grown into even more critical requirements as the world emerges from COVID-19 and faces a global recession. Therefore, Amalgam Insights recommends that companies with little to no experience in managing cloud expenses, accounting, and finance incorporate principles and best practices from organizations focused on cloud cost optimization such as the FinOps Foundation, an industry association that has focused on financial operations for cloud infrastructure and platform.

With that in mind, one of the key capabilities to look for in cloud management software itself is the ability to perform continuous cost optimization. This must be an automated process that scales applications, instances, storage buckets, and other cloud resources to avoid over-provisioning and reduce waste. We say the process must be automated because there are too much data and resources for any human to track manually.

In addition, this automated process needs to happen on a constant basis, ideally meaning multiple updates per day based on real-time usage. Cloud workloads change so quickly that IT and finance need near-real-time visibility and alerts. This way, IT can make adjustments on the fly while finance gleans the information it needs for accurate budgeting and forecasting.

Organizations benefit the most from cloud management and optimization platforms that deliver continuous, rather than intermittent, optimization.

3. Continuous Kubernetes Container Optimization

Similar to the section above, organizations using container management such as Kubernetes will require continuous optimization. It’s too easy for Kubernetes clusters to be over-provisioned, lie idle, or go unmanaged altogether.

Furthermore, a lack of oversight potentially sets the stage for the organization to fall out of compliance with governmental regulations and corporate policies.

Continuous optimization applied to Kubernetes resources, in specific, will support an organization’s goals for trimming or eliminating waste and for shoring up compliance requirements. 

4. Depth of Data to Support Machine Learning

Remember, IT and developers aren’t the only leaders who need to know what’s going on with the organization’s cloud environment. Other line-of-business heads — think finance, procurement, operations, even human resources — need visibility, too, for strategic decision-making. Cloud cost management is a team exercise with the cloud cost or FinOps manager as the hub of a center of excellence to support cloud resources.

This is where it becomes more vital that the cloud cost management and optimization platform gets feedback from the various inputs to improve recommendations over time.

5. Proprietary Intellectual Property

Finally, another differentiator among cloud cost management and optimization platforms comes in the intellectual property on which it’s built. Organizations with proprietary technology may have unique advantages in supporting and optimizing cost and may be able to prevent other vendors from pursuing a similar course of action. Organizations may experience tradeoffs between cost management and application performance or pursue more rapid cloud updates across hybrid cloud environments.

Next Steps

With this blog, and the previous four, Amalgam Insights has explained the need for cloud cost management and optimization, discussed the challenges in front of organizations, presented the areas in which vendors come off as similar, and why, and, here, identified true differentiators. The remainder of this blog series will focus on our profiles of 10 Distinguished Vendors. These independent assessments show how each company sets itself apart from the crowd. These evaluations will come in immensely handy for end users and resellers trying to solve cloud cost management issues. Expect the first profile on Sept. 15.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by — 3 Comments

Cloud Cost Management Part 4: Why Cloud FinOps Vendors All Sound The Same

Too often, the process of selecting a technology provider — of any kind — unearths more questions than answers. In many instances, vendors’ sales and marketing messages confuse, rather than clarify, because they all sound so similar. This puts IT, procurement, and finance leaders in the frustrating position of trying to identify real differentiators, all while hoping for the best outcomes.

Choosing a cloud computing cost management and optimization vendor offers no exception. As we noted in the third installment in our blog series, most (although not all) of these providers make the same benefits statements to potential customers. So, instead of leaning on hope, Amalgam Insights recommends enterprise buyers use our ongoing guidance to identify important differentiators. We begin by presenting similarities Amalgam Insights has noted in vendor messaging that prove confusing to potential buyers.

4 Areas of Confusing Messaging Among Cloud Cost Management Vendors

Recall that, in the previous blog, we pointed out continuous optimization and automation/artificial intelligence as the first two examples of similarities shared among cloud cost management vendors. The remainder of this installment covers the four additional issues we have pinpointed as challenges for evaluating Cloud FinOps providers. Keeping these aspects in mind will allow executives and line-of-business heads to spot providers’ true differences more easily rather than reinventing the wheel. This will go a long way toward arming organizations with the knowledge needed to develop a vendor selection process that will help narrow down the ideal choice.

1. Container and Service Management

With the emergence of Kubernetes as a mainstream containerization platform, cloud computing can now be deployed more granularly. This makes cost and resource tracking even harder. When a workload is not attached to a specific resource or service, IT has more difficulty assigning it to a project or cost center. Organizations supporting stateless apps need to figure out how to track cloud usage. To meet this challenge, vendors will toss around the buzzphrase “Kubernetes management.” The tracking of containerized compute can be done proactively, optimizing nodes in expectation of workloads or reactive ways that look at the usage. Get insight from the vendor on how they support consumption below the application layer as “container management” is being used in a variety of ways to describe cost, operations, technology, workflow, and/or infrastructure accounting in various ways.

2. Single View of Multiple and Hybrid Clouds

Another commonality among solutions in our Amalgam Insights’ new report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, is that of the single interface. In this report, we focused on cloud cost management and optimization providers that bring together multiple cloud vendors and hybrid cloud resources (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform, niche players, private clouds, on-premises hardware) under one roof. Rather than forcing users to access each cloud provider’s interface separately, third-party vendors’ management platforms deliver insight and reporting into each cloud through one portal. This reflects one of the basic benefits of using an independent cloud cost management and optimization platform. A variety of companies in the cloud cost management marketplace are still specialists in one or two cloud platforms. Make sure that your proposed vendor for cloud costs is aligned with your IT architects’ vision for cloud and data center usage.

3. Reporting and Analytics

Every cost management and optimization platform — cloud or not — contains reporting and analytics. The detail to look for is the depth and granularity of analytics, including the out-of-the-box alignment to IT, DevOps, finance, procurement, and other relevant cost and inventory management departments. Analytics can also be supported by algorithmic and machine learning models that help to predict future demand for resources, or that proactively detect potential opportunities for optimization. However, the presence of analytic and reporting capabilities that provide financial and operational visibility into multiple clouds is not in itself a differentiator within the cloud cost management world.

4. Managed and Professional Services

In addition to software, most cloud cost management and optimization vendors offer some level of professional or managed services, as well as help desk. While none of this is unique, the ways in which the services are delivered could be. Organizations will want to vet variances including the following:

  • Hours of Operation
  • Human vs. automated assistance
  • Dedicated or named account resources
  • Cloud provider certifications

Some organizations will require around-the-clock support availability while others will not. Some will have no issue using chatbots to resolve problems while others will want a human. Some will operate well with general assistance while others will opt for personnel dedicated to their account. Finally, some cloud cost management and optimization vendors may not certify all their staff on the various cloud platforms the organization uses.

Knowledge Is Power

Knowing what makes many cloud cost management vendors the same will equip IT, procurement, finance, inventory, and other leaders to pinpoint meaningful differentiators and therefore choose an ideal fit. Amalgam Insights has done much of the footwork for readers. In that spirit, the next blog will cover the key differentiators that analysts have identified among providers. From there, we will publish a number of vendor profiles. Combined, all this information will support organizations’ quests to most ably manage their cloud computing environments, especially as a global recession threatens to hit.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.

Posted on by — 1 Comment

Cloud Cost Management Part 3: Exploring Why Cloud Cost Vendors Sound Similar

We Look at Two Ways in Which Providers Message Similarly to One Another

In the first two blogs in our series on cloud cost management, Amalgam Insights dove into why cloud costs are hard to manage and the challenges that impede many organizations from implementing disciplined cloud cost management and optimization. Those installments set the stage for this post, which lays out the value of relying on third-party software and services for cloud cost and lifecycle management. From there, we begin to explore the similarities observed among vendors, so organizations may spend less time and energy identifying the best fit(s).

Wait — Why Use a Vendor at All?

Any technology calls for proper oversight to ensure its best use and to assure optimal financial stewardship for the organization. To meet this need, dozens of companies provision software, and/or professional and managed services. When it comes to cloud cost management and optimization, these third-party offerings intentionally replace in-house counterparts. Surprisingly, a number of global organizations still rely on internal staff and piecemeal technologies to oversee and monitor their cloud environments.

Given the rapidly growing amount of cloud computing consumption, and the cost overages that easily accompany that usage, a homegrown approach must evolve, and quickly. Organizations must gain financial and operational visibility into their cloud environments. That starts by implementing a cross-departmental practice Amalgam Insights frames as Technology Lifecycle Management.

Figure 1: Technology Lifecycle Management

A Cautionary Note

Newcomers to the world of cloud cost control often are surprised to learn that using a cloud cost management and optimization platform may not inherently save substantial amounts of money on an ongoing basis.

In many cases, that is not, in fact, the overarching point.

Rather, the software will give IT — and finance and engineering — the data and recommended actions to make sure all cloud environments are running at their most optimal, are in use, and that they serve the organization’s needs.

Think of the matter this way: managing cloud computing does not mean cutting spending to the bone. Rather, organizations thrive when they support employees with the correct infrastructure and applications. (And, yes, that can call for putting more money into the cloud budget as tech serves as a driver for revenue creation.)

Many enterprises experience significant savings after first deploying a cloud cost management and optimization platform. Ttransforming an uncontrolled or poorly controlled environment into an efficient one will naturally lead to that outcome at first based on the IT Rule of 30. But as optimization continues, those gains fade because the platform is keeping the cloud environment at its most efficient.

Contrary to how it might sound, watching those gains disappear over time by creating an optimized environment actually is the goal. The right vendor will enable the organization to achieve that aim.

With that in mind, we now explore the first two ways in which many cloud cost management vendors end up sounding the same. The next blog will present more similarities among these providers. Amalgam Insights takes this approach so enterprise buyers are empowered to make their vendor selection processes more efficient and productive.

Sifting Through the Benefits Statements

With a couple of exceptions, cloud cost management and optimization vendors tend to make the same benefits statements to potential customers. Yet, once enterprise buyers understand those similarities, they will be better equipped to pinpoint important differentiators. In fact, later in this series, Amalgam Insights will publish a number of vendor profiles. The intent is that, by the time those go live, organizations will have the knowledge to create a matrix that will help narrow down the ideal choice.

Similarity 1: Continuous Optimization

Cloud management platforms must support continuous optimization as cloud performance and transactional activity accelerate, and as companies become increasingly susceptible to peak usage and other cost challenges associated with the flexibility of cloud computing.

The greatest benefits of an always-on optimization effort that pulls billing information directly from the cloud provider are the prevention of overspending and the right-sizing of consumption.

Unless a vendor delivers professional services rather than an actual platform, enterprises have the right to expect the cloud management software to perform constant right-sizing actions on a daily basis, or even more frequently, leading to the best use of the cloud environment. This capability has become table-stakes within any technology management platform and a vendor that overemphasizes continuous optimization may be lacking in other important areas.

Similarity 2: Automation and Artificial Intelligence

Continuous optimization relies on some level of automation, which is vital in a cloud cost management and optimization platform. After all, reducing human intervention is key to achieving more accuracy and efficiency. Given the massive volume of cloud computing billing and usage data, it is not humanly possible to manually check all of the data that comprise a cloud bill — at least, not without automation and an algorithmic-checking approach.

Note this important caveat: Most vendors will refer to their automation as “artificial intelligence,” largely because of the sophistication and modernization the term calls to mind. However, most of the automation in question is actually algorithmic processing with some aspects of basic regression to identify correlation and trends. Amalgam Insights sees that the majority of “AI” in this particular market typically lacks the feedback mechanisms, model training, and ongoing data science required to be considered modern AI. This isn’t necessarily an issue, as cloud computing usage is often driven by discrete and specific business needs or by the developer team’s needs. But the obvious advice here is to always follow up on AI claims, as there is no current standard on what constitutes AI in this market.

Enterprises would do well to inquire about how each platform automates data, and how it learns from recommended and implemented actions. If the software just imports information and populates fields, that — while handy — is rudimentary and standard.

Consider, as well, that a cloud cost management and optimization platform should remove the need for excessive manual manipulation, both to reduce the potential for human error and to foster any intelligence that will help the software learn from actions.

In the next installment, get more insight into more similarities among cloud cost management and optimization vendors.

Need More Guidance Now?

Check out Amalgam Insights’ new Vendor SmartList report, Control Your Cloud: Selecting Cloud Cost Management in the Face of Recession, available for purchase. If you want to discuss your Cloud Cost Management challenges, please feel free to schedule time with us.