Why It Matters that IBM Announced Trust and Transparency Capabilities for AI

Note: This blog is a followup to Amalgam Insights’ visit to the “Change the Game” event held by IBM in New York City.

On September 19th, IBM announced its launch of a portfolio of AI trust and transparency capabilities. This announcement got Amalgam Insight’s attention because of IBM’s relevance and focus in the enterprise AI market throughout this decade.  To understand why IBM’s specific launch matters, take a step back in considering IBM’s considerable role in building out the current state of the enterprise AI market.

IBM AI in Context

Since IBM’s public launch of IBM Watson on Jeopardy! in 2011, IBM has been a market leader in enterprise artificial intelligence and spent billions of dollars in establishing both IBM Watson and AI. This has been a challenging path to travel as IBM has had to balance this market-leading innovation with the financial demands of supporting a company that brought in $107 billion in revenue in 2011 and has since seen this number shrink by almost 30%.

In addition, IBM had to balance its role as an enterprise technology company focused on the world’s largest workloads and IT challenges with launching an emerging product better suited for highly innovative startups and experimental enterprises. And IBM also faced the “cloudification” of enterprise IT in general, where the traditional top-down purchase of multi-million dollar IT portfolios is being replaced by piecemeal and business-driven purchases and consumption of best-in-breed technologies.

Seven years later, the jury is still out on how AI will ultimately end up transforming enterprises. What we do know is that a variety of branches of AI are emerging, including

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