On May 10, 2021, vCom Solutions announced general availability for their IT Lifecycle Management Solution vManager 13.1. This is the first version of vCom that includes cloud FinOps support for Amazon Web Services, Microsoft Azure, and Google Cloud Platform.
This version also includes vManager Marketplace, which allows vCom customers to do comparative purchases of IT services based on real-time pricing across hundreds of network, mobility, and collaboration vendors, “Pay Now” functionality that allows vCom customers’ accounting teams to digitize and pay invoices more easily through the checking account, and mobile analytics to support mobile rate and inventory optimization.
These capabilities reflect several core challenges that Amalgam Insights notes in managing IT. First, cloud Infrastructure as a Service continues to grow extremely rapidly, with all major vendors outpacing industry estimates for revenue growth. Amalgam Insights expects IaaS to continue growing roughly 20% year-over-year, leading to a $275 billion dollar market in 2025. This IaaS trend is part of a bigger trend of public cloud (Software, Platform, and Infrastructure as a Service) where half of all new IT spend in 2021 will come from the public cloud and that the public cloud market will grow to be over $600 billion in 2025.
Second, this spend will come in to face the IT Rule of 30, which states that every unmanaged IT spend category will provide a potential 30% savings opportunity.
The IT Rule of 30 has gone undefeated across network, telecom, mobility, and software and it continues to reign in cloud. As the next $100 billion+ of IaaS spend comes in over the next five years, there will be many billions of dollars in cost savings opportunities.
Third, as IT is increasingly consumerized, companies have more flexibility than ever to choose their providers. However, vendor choice is only useful if companies can effectively manage the sourcing and procurement process. Otherwise, IT departments can fall prey to the analysis paralysis that occurs when the size and detail of data overwhelm the human ability to process data. Vendor choices need to be centralized and provided on an apples-to-apples basis to support effective IT purchases.
Amalgam Insights’ Recommendation
Amalgam Insights believes the combination of platform improvements along with vCom’s current reputation for customer service and managed services should be seen as a valuable combination of capabilities for mid-market organizations seeking both to manage IT costs across all subscription charges and hardware.
With this release, vCom has taken several big steps to quickly make enterprise-grade functionality available to its clients. vCom’s version 13.1 provides several meaningful upgrades for existing customers across cloud, mobility, and payments. Most importantly, this update allows vCom to support cloud costs at a time when mid-market organizations are increasingly either supporting or planning to support million-dollar cloud bills. Amalgam Insights recommends that companies considering a net-new solution for managing IaaS to consider vCom as a solution that will allow holistic visibility across the hybrid cloud (hardware and IaaS) as well as network, telecom, SaaS, collaboration, and mobility.